Florence
-
Mindspace, 9 Appold St
Haggerston, eng EC2A 2AP - (203) 911-2555
Hours
Chamber Rating
-
Funmi Babatunde Osomo
STAY AWAY! Awful company. Withholding payments.I worked a shift since the 5th of January and you are yet to pay me! It's been 4 month, 4 MONTHS! You are now not responding to me so I'm getting in touch with ACAS. UPDATE! Florence replied to my review asking me to email over a month ago and never responded and I still haven't been paid. I have emailed multiple people at Florence and not a single response. THEIR CUSTOMER SERVICE? THE WORST! They are rude and saucy, hung up on me multiple times while literally begging to have this resolved. I really don't understand what type of sick company this is! I have opened my case about this. My advise, AVOID AT ALL COST!
May 1st, 2023 -
Elijah Banks
unprofessional. lengthy feedback process
Apr 28th, 2023 -
Alex C
So far I had the worst Experience with customer service trying to join the agency . There is no means of communication other than live chat and the chat is barely answered and when its answered ,it is not helpful at all , then they close the chat.If you still need an answer to your question, you will have to open another chat , wait another one or two days For the answer that you will never get. Joining this agency is very difficult and complicated due to lack Customer support.
Apr 6th, 2023 -
Nneka A
I started the onboarding process 3 months ago and STILL have not been fully registered. I have a screenshot from 2 weeks ago stating my application was FULLY complete and spoke to a team member to confirm that is definitely the case. Then after all the hassle to finally get onboard, days later they took the application 2 steps back and requested for my ID and interview AGAIN even though it had been approved. I've been back and forth with different advisors countless of times and they all say different things. You're encouraged to pay for DBS even though they are aware they won't be on boarding you anytime soon. Just be honest, it saves everyone's time. I've been very understanding over the weeks as I can appreciate it must be a very busy time for the team, but this is seriously concerning and also seems quite dodgy from the other reviews.
Apr 13th, 2023 -
Nina Nina
Apr 2nd, 2023
Contact Info
- (203) 911-2555
Questions & Answers
Q What is the phone number for Florence?
A The phone number for Florence is: (203) 911-2555.
Q Where is Florence located?
A Florence is located at Mindspace, 9 Appold St, Haggerston, eng EC2A 2AP
Q What is the internet address for Florence?
A The website (URL) for Florence is: http://www.florence.co.uk/
Q What days are Florence open?
A Florence is open:
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Q How is Florence rated?
A Florence has a 3.8 Star Rating from 33 reviewers.
Hours
Ratings and Reviews
Florence
Overall Rating
Overall Rating
( 33 Reviews )Funmi Babatunde Osomo on Google
STAY AWAY! Awful company. Withholding payments.I worked a shift since the 5th of January and you are yet to pay me! It's been 4 month, 4 MONTHS! You are now not responding to me so I'm getting in touch with ACAS.
UPDATE!
Florence replied to my review asking me to email over a month ago and never responded and I still haven't been paid. I have emailed multiple people at Florence and not a single response.
THEIR CUSTOMER SERVICE? THE WORST! They are rude and saucy, hung up on me multiple times while literally begging to have this resolved. I really don't understand what type of sick company this is! I have opened my case about this. My advise, AVOID AT ALL COST!
Elijah Banks on Google
unprofessional. lengthy feedback process
Alex C on Google
So far I had the worst Experience with customer service trying to join the agency . There is no means of communication other than live chat and the chat is barely answered and when its answered ,it is not helpful at all , then they close the chat.If you still need an answer to your question, you will have to open another chat , wait another one or two days For the answer that you will never get. Joining this agency is very difficult and complicated due to lack Customer support.
Nneka A on Google
I started the onboarding process 3 months ago and STILL have not been fully registered. I have a screenshot from 2 weeks ago stating my application was FULLY complete and spoke to a team member to confirm that is definitely the case. Then after all the hassle to finally get onboard, days later they took the application 2 steps back and requested for my ID and interview AGAIN even though it had been approved. I've been back and forth with different advisors countless of times and they all say different things. You're encouraged to pay for DBS even though they are aware they won't be on boarding you anytime soon.
Just be honest, it saves everyone's time. I've been very understanding over the weeks as I can appreciate it must be a very busy time for the team, but this is seriously concerning and also seems quite dodgy from the other reviews.
Nina Nina on Google