Optimity Ltd

It use to be pebble.it, thats who we had a contract with overnight they are Optimity. I had an it problem I asked for help, 3 days no reply. I asked them to get off our Microsoft account because I can be an admin since there is no way we can actually get in touch with them. Still nothing, I am trying to get a Microsoft account to one of our employees. They are an absolute Joke. To get 1 microsoft licence I send 4 emails and called them twice in last 4 days, guess what I STILL DON'T HAVE IT. Also I can't purchase it on my account because OPTIMITY HAVE TO APPROVE IT!!! I mean I am living in some sort of IT NIGHTMARE. If you think of joining Optimity do yourself a favour and go with literally anyone else. Someone with no access to the internet will be more helpful then them. GO TO HELL Optimity
Dec 10th, 2020

Internet shuts down too often, especially when you need internet for a business. Some helpful staff , some arent at all. Serious improvements needed .
Jun 28th, 2022

Friendly staff and excellent coffee
Apr 20th, 2022

Critical: Professionalism, Quality, Responsiveness, Value
Apr 4th, 2021

I'm forced to use Optimity as that's the only option in my office building. I moved offices within the building in January 2019, they've charged me 150 for that. I am moving offices within the building now, just received a quote for 1200. Called their customer support who could not either break down or explain the charge to me, quoting things that we both knew don't need to be done (site survey every single office in my building has Optimity infrastructure). If you can go with someone else, just go with someone else.
Mar 3rd, 2021