Walter Wright

Excellent
Dec 31st, 2017

Positive: Professionalism, Quality, Responsiveness, Value
Mar 4th, 2022

Absolutely fantastic service, can't fault them. Super responsive to questions, take the time to explain things to you and even walk you through things like accountancy software. Everyone I have dealt with there is incredibly nice and professional. Absolute Gem of a firm.
Mar 27th, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Aug 16th, 2020

I left a review back April 2014 - It appears that rather than admit wrong doings, Walter Wright decided to close their original Google Business listing and open a new one. Here we go again - I was with Walter Wright when I first went self employed, I was still working for a company and needed help to transfer from employment to self employment. At the start of the year, everything was great, I popped into the office a few times, got what I thought was good advice and I then went self employed. Fast forward a little to the end of the tax year - Most of my emails were not answered for a good two weeks, it was only when I called I then got rushed answers - My tax return was sent towards close of business on the 31st Jan, I was then told a really large amount and told I had to pay in advance etc. It was horrid but thankfully I had enough to manage. I'd also seen my monthly charges double, even though I'd moved to an online system which reduced workload by half but I was charged double for ignored emails etc. I was bounced between staff, emails ignored and it was an awful service. Shortly afterwards I left for another accountant. The new accountant found a few issues with my tax return.... One of the main things was caught by the tax man - I was still working and self employed which put me on the higher tax bracket, I got hit with another tax bill completely out of the blue... why? Because Walter Wright got my tax returns wrong. I asked them why they didn't put my employement on the tax return, bare in mind, I didn't have a clue about tax returns which is why I still use accountants now. Walter Wright denied that they knew I was working, even though we had a few meetings in between my lunch breaks... They actually denied something they 100% knew because they were helping me transfer over. So Walter Wright treated my business like it didn't matter. They made a lot of mistakes which hit my wallet in a really bad way. They were even dishonest and denied they knew nothing about my employment, even though I'd had a few meetings while on my lunch - I even have the emails with one of their accountants. Anyone is more than welcome to contact me for more information. I hope no-one else ever has the wrong information, bad paper work and rushed meetings ever happen to them. As said, I'm more than happy to prove this - lets not forget, Walter Wright have deleted their own profile and set up again just to hide my review. Ill refrain from comments about holding my paper work unless i removed this review.
Aug 6th, 2020