Alder Veterinary Practice

So friendly, great advice and amazing new practice with easy parking.
May 1st, 2023

Apr 29th, 2023

Have used the practice for years. The vets themselves are good, however since moving premises the staff at reception have changed and its not as good as it once was.
Apr 21st, 2023

Excellent professionals.
Apr 14th, 2023

I went on wednesday to see the clinic as my dog was in pain . First visit 89 and some painkillers. The vet didnt know what the dog have and only provide painkiller hoping it goes away. My dog gets worse. Second visit, 230 they noticed it's the pancreas and just give me more painkillers. The dog get worse and worse. I called the clinic and explained that the dog is still in pain and it's worse. They suggest another visit of course for another 80. At the stage, i feel like i just pay for painkiller and my dog is not getting better. Im obviously upset. Apparently you are not allowed to be upset after 300 in bill with no results anda dog is getting worse and worse. I called on friday, they gave me more painkillers but different ones. My dog is crying in pain and suffering. It's saturday night, no other choice than emergency. The vet at the emergency didnt understand why they gave me extra painkiller. On monday, I callled the clinic to understand why. I was supposed to get a call back. Instead i received a letter saying im not their client anymore. All week, I took time over my work to bring my dog as the clinic opens between 9 and 6 same as my work. I went twice, paid 300 and my dog was getting worse and worse. I was quite upset but apparently this is not enough to be upset. I didnt swear, I was just scared for my dog which is totally fair.
Apr 9th, 2023