Cocoon
Hours
Chamber Rating
-
Alison Bain
Apr 8th, 2023 -
Tim Hart
I ordered a foot rest 3 months ago (5th Aug 2022) with Cocoon (not a showroom though but online) 1. It took over 2 months to deliver original foot rest (Lead time on website = 28 days) 2. Foot rest was delivered on 17th Oct but completely incorrect. Wrong colour / style and height to what was ordered. 3. Re-delivery planned Sunday 6th Nov, never showed up Very disappointing service.
Nov 29th, 2022 -
Patrick Neumann
Nov 16th, 2021 -
peter bedser
Went to look at their showroom in Guildford. Actually its the access self storage unit. Seems a bit dodgy to me.
Nov 4th, 2021 -
Judith Leone
My husband and I just want say thank you for the amazing service you gave us. We were in a very distressed state after the fiasco from another company who let us down with an order after waiting 6 months. Matthew and the company went above and beyond to help us hit a critical deadline for the sofa bed. You show just what good customer care and service is truly all about. Many thanks from these grateful and very happy customers who love our sofa bed.
Jul 11th, 2021
Contact Info
- (800) 246-1740
Questions & Answers
Q What is the phone number for Cocoon?
A The phone number for Cocoon is: (800) 246-1740.
Q Where is Cocoon located?
A Cocoon is located at 19 Moorfield Rd, Guildford, eng GU1 1RU
Q What is the internet address for Cocoon?
A The website (URL) for Cocoon is: https://cocoonsleeping.com/pages/showrooms/guildford
Q What days are Cocoon open?
A Cocoon is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Cocoon rated?
A Cocoon has a 3.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
Cocoon
Overall Rating
Overall Rating
( 2 Reviews )Alison Bain on Google
Tim Hart on Google
I ordered a foot rest 3 months ago (5th Aug 2022) with Cocoon (not a showroom though but online)
1. It took over 2 months to deliver original foot rest (Lead time on website = 28 days)
2. Foot rest was delivered on 17th Oct but completely incorrect. Wrong colour / style and height to what was ordered.
3. Re-delivery planned Sunday 6th Nov, never showed up
Very disappointing service.
Patrick Neumann on Google
peter bedser on Google
Went to look at their showroom in Guildford. Actually its the access self storage unit. Seems a bit dodgy to me.
Judith Leone on Google
My husband and I just want say thank you for the amazing service you gave us. We were in a very distressed state after the fiasco from another company who let us down with an order after waiting 6 months. Matthew and the company went above and beyond to help us hit a critical deadline for the sofa bed. You show just what good customer care and service is truly all about. Many thanks from these grateful and very happy customers who love our sofa bed.