Boots Pharmacy

Service seems to have gone down over the last few months. Approved medicine by GP takes forever to be delivered. From 2 to 3 days, I am now having to wait for over a week. Nobody picks up the phone so you always have to go there personally for any enquiry. I think the problem is under staffing.
May 3rd, 2023

Went to pick up a prescription today and the store is closed without prior warning. I had checked online before walking there, and it said the store was open. Phoned the GP next door who advised that someone should be on site to take calls/deal with requests. Called the store several times, clearly no one on site.
Dec 27th, 2022

WORST CUSTOMER SERVICE EVER,takes a week to get my prescription meds possibly longer if i dont call,and keep getting cut off purposely,totally unacceptable,this branch of boots needs some management URGENTLY,ALWAYS 1 PERSON SERVING AND 4 BEHIND THE COUNTER,???????
Nov 20th, 2022

This particular Boots Pharmacy is always closed when you need them, they are closed when they are supposed to be open, and they are late with medications too. It definitely needs a new management.
Sep 20th, 2022

I checked on the internet which confirmed that Boots at St Lukes was open until 18.30 hrs So I drove from home to discover that they were shut. A notice had been put up saying that they had closed at 13.00 hrs due to staff shortages. There were other customers/ patients outside the locked pharmacy. Appalling and contemptuous service, they couldnt even be bothered to post the revised times online, preferring instead for customers to discover they were shut when they arrived.
Aug 28th, 2022