Mobile Bitz

I have just had my phone "repaired" here and I honestly cried. You shouldn't say you can fix something if you can't, and you should be honest about the way the repair will be done. I think this is the minimum expectation for a repair service, right? I don't think any one would knowingly opt to have a screen replaced with one that has a blue/purple tinge, has keys not working making texting very difficult and face ID not possible. I was undoubtedly ripped off, as I was called half way through the repair and told if I wanted my front camera replaced it'd be extra (75 extra, but he'd give me a discount to 55. So repairing my phone cost 325. And they only took payment in cash - obviously for tax evasion). When you're vulnerable, have no phone, you'll pay whatever, which they know. So I did. My fault for not shopping around and just panic stopping for "help". Just posting in case anyone in my situation has the chance to do research before getting their repair and can avoid this place.
Mar 17th, 2023

Terrible. Had a battery replaced on iPhone XR. When I picked it up, the front glass had two cracks in it which he denied, the battery was not a genuine replacement. The back cover was already cracked but when I got it back it looked like it had been hit with a hammer. I managed to get small reduction and should have taken photos beforehand. I can only call him the butcher of Guildford. Steer clear
Jun 7th, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Dec 31st, 2020

Repaired my Iphone under 30 mins .. received brilliant customer service from Glan. outstanding really happy
Apr 14th, 2020

Ive used the services of these wonderful gentleman a few times. Theyre very helpful and do get the job done, highly recommend.
Mar 31st, 2020