Inchcape Jaguar Guildford

Hours
Chamber Rating
-
Mike Jeffs
Apr 20th, 2023 -
Debbie Gooch
Jan 13th, 2023 -
John Davies
Mar 30th, 2023 -
Alan Cookson
Mar 19th, 2023 -
Tim Robinson
Mar 16th, 2023
Contact Info
- (148) 356-5207
Questions & Answers
Q What is the phone number for Inchcape Jaguar Guildford?
A The phone number for Inchcape Jaguar Guildford is: (148) 356-5207.
Q Where is Inchcape Jaguar Guildford located?
A Inchcape Jaguar Guildford is located at 1 Ladymead, Guildford, eng GU1 1DT
Q What is the internet address for Inchcape Jaguar Guildford?
A The website (URL) for Inchcape Jaguar Guildford is: https://www.inchcape.co.uk/dealerships/jaguar/guildford/?utm_campaign=gmb&utm_medium=organic&utm_source=local
Q What days are Inchcape Jaguar Guildford open?
A Inchcape Jaguar Guildford is open:
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Inchcape Jaguar Guildford rated?
A Inchcape Jaguar Guildford has a 4.0 Star Rating from 234 reviewers.
Hours
Ratings and Reviews
Inchcape Jaguar Guildford
Overall Rating
Overall Rating
( 234 Reviews )
Mike Jeffs on Google

Debbie Gooch on Google

John Davies on Google
1. Even though I emailed a spec update within the time window (to which I did not get a reply) I then had to follow-up with a phone call on the deadline date, but I was still "too late" to get the change I wanted. Caused by a staff member being off sick apparently. I would have thought there would be systems in place to manage customer deadlines in the event of staff sickness/leave?
2. Unveiling of car on collection is a nice touch, but please make sure the cover does not have a dirty tyre mark on it! My wife likened this to using a dirty table cloth for Xmas dinner!
3. With just a few days to go to collection I still had seen no details of how/when to pay and again had to make calls myself to resolve this. I often felt that I had to do the running to save things falling into a gap.

Alan Cookson on Google

Tim Robinson on Google
Got back to the showroom in the Evoque he arrived in to find out from another customer that there was a hybrid available to test drive as he had just been out in it. Have e mailed the showroom and texted the salesman to ask how they might recover a shocking customer experience, but not heard a thing, no call to apologise, rearrange a test drive etc! About as bad as it gets..I thought JLR were meant to be a luxury brand?