Bishops Guildford

*ATTENTION* ATTENTION* Do not conduct ANY Business with this pathetic joke of a car dealership, their customer service and car standard is absolutely abysmal. A car crash of an organisation - no pun intended. I bought a fairly new used car, when i picked up the car and drove it back home - the car started to vibrate and shaked excessivley at motorway speeds. This is callous and dangerous to sell a car to a customer when it's not roadworthy. In addition, the rear wiper blade was broken. I asked several times before picking the car up for the service checklist, it took three weeks for them to get back to me on this. They sold a car on the deception that is has been through the appropriate checks when this was all A LIE! To top it off the courtesy car they gave me broke down the motorway, which Tony threatened me to pay excess LOL! I have since noticed on the service checklist that they happily sold a car with 80% wear gone on the front and rear brakes, squeaking noise when reversing and car movement when braking at high speeds. Tony (attached photo) is running a sinking ship - do not alight here. Robert has to be the most sarcastic, rude salesman i have ever witnessed.This company cut corners to save on time and money, but this can lead to your sudden death. Is it worth it? I am still waiting for Tony to get back to me regarding the wear on the brakes as this is not the expectation i expect from a "FCA regulated" company.
Jun 23rd, 2022

The experience at Bishops Guildford Fiat was great because the two guys were funny and engaging"
Jun 7th, 2022

Their sales team create a friendly & welcoming atmosphere. Rob and John were extremely helpful & responsive and the dealership stands out by contrast to many others. I would certainly recommend them for new or pre-owned vehicles. I'm very happy and will go back
May 16th, 2022

Totally unhelpful, staff lolloped all over desks. Have not repaired faults with a new second hand vehicle which had supposedly been through a high service checks. Basically driving a dangerous vehicle that can cut out at anytime, possibly a cause of a potential accident. Garage fully aware there are faults and they are denying that a battery fault can not cut out a vehicle even though the start stop fails to function and they had to replace corroding brake cables. If I had the chance I would never go to this garage ever again. The only reason I have given a star is that I am unable to post without highlighting one!
May 12th, 2022

Totally "no hassle" car service. Prepaid when my 17 y/o bought her car, so our only cost was an expensive set of wiper blades! Main dealers have high overheads so not complaining.
Apr 7th, 2022