Guildford Borough Council

Guildford council are quick to take your council tax, but slow to reinvest in public services. Road surfaces in particular have never been so bad. Not just potholes, but crumbling road services. Also, where are the police? Crime and antisocial behaviour is up, yet no police presence. As for litter and bin collection, utter joke. Where is my money Guildford council??????? Shame on you Guildford council!!!!!!
Apr 29th, 2023

Genuinely awful - nothing more than glorified debt collectors, they offer little service and absolutely no support. Killing the town around us
Apr 16th, 2023

I am sorry to report that Guildford Borough Council employees are acting in a dishonest way. I raised a request for graffiti to be removed from the underpass near George Abbot school. There are several crude scrawlings. I was emailed and told it was removed and the case has been closed. NOTHING has been removed. The graffiti team are falsifying their clean-up activities and, no-doubt, reporting on their success. Case number: 00331668
Apr 13th, 2023

Absolutely pathetic. I think the overall google rating of this council speaks for itself. It is made so difficult to pay your council tax, so difficult to get in touch with anyone. It took me so long to set up a direct debit to pay my tax, the prices have increased recently, I did not get notified about this so the payment didn't go through. Instead of calling me, or emailing me to discuss this, they immediately cancelled my direct debit so now I have no way to pay. Joke of a council, all this money and they can't even get a functioning customer service or a working website, sort yourselves out.
Apr 9th, 2023

Needed the prices on my property tax and the guy got all the details straight away. Had to wait for awhile in the que on the phone but thats the normal these days.
Jan 22nd, 2023