Safeguard Coaches

Service has become a complete shambles, timetables not adhered to, services seem to run when they want, their customer service is a disgrace, call their office, and Mark is obnoxious and condescending.
Apr 25th, 2023

Stuart on the late rounds last night was absolutely brilliant. A severe accident shut the A3 northbound and cause tailbacks that led to being in a traffic jam for almost an hour from the hospital to town centre. His mannerisms, professional attitude and driving were excellent. From keeping up everyones spirits with his chat and information and customer care regarding windows being opened to creating gaps fir the numerous emergency vehicles trying to get through the standstill traffic, he was outstanding. Not often i leave reviews anywhere, so definitely a standout job after a long shift l. Thank you Stuart
Mar 11th, 2023

Dec 23rd, 2022

Been taking the 4 and 5 bus almost every day for two years now and most drivers are decent, some you can have quick nice chat with but some are absolutely horrendous. Especially the frequent night drivers. Some drive unsafely. One time a driver literally drove into a car because he wasnt concentrating. Had a couple near misses as well. There have been times where I have waited for the bus for over half an hour and they have driven straight past. It is absolutely ridiculous and makes me feel even unsafer. I shouldnt be worried if Ill get this or that certain driver when I am trying to commute to work :/ I will be switching to stagecoach
Dec 3rd, 2022

Terrible service especially at peak times on the bus 4/5 from the royal Surrey hospital. Turn up very late or not at all. Today all 3 buses showed up at once at 16:50 while people had been waiting since 16:10. Standards really falling since arriva services stopped. Wish they still had some competition.
Nov 9th, 2022