Hotel Chocolat

Mar 26th, 2023

The staff are super helpful and very patient. Helped me pick out some great treats
Feb 13th, 2023

I hardly ever bother writing reviews, but felt compelled to after receiving amazing service from a young lady in the Kingston branch today, I think her name was Mollie/Molly (really sorry if I have her name wrong). She helped me whizz round getting all the stuff I needed for my requirements (vegan) and helped me identify extra things to help me get the best deals (there were a few offers on). Quick at maths, too. A real credit to your store. As an aside, thank you for the reasonable amount of vegan stuff you are now stocking. A bit more would really be great though, please. Thanks.
Nov 4th, 2022

Had a really fun day with my two year old at Hotel Chocolat today! It was her first time having a soft serve cone and she absolutely loved it!!!! Was recommended with the VIP sign on and received extra discount which was a bonus! Staff there were all very professional and kind :)
Oct 31st, 2022

I went to this chocolate shop that I always go to, but the calendars on this side were overstocked and I couldn't get them off without denting them told the shop assistant behind the desk who was quite nice, but the one on the floor turn around and told me I should have took one from the side I said I wasn't trying to have an argument I just wanted to let you know they were getting damaged, she just looked at me and said she will tell VM ,didn't go an look , I said don't worry I won't be back payed for what I had and left.
Oct 27th, 2022