Kingston Chiropractic & Wellness Centre

I've been going to Kingston Chiropractic for nearly a year now and it's been great. Not only has my posture improved drastically, and I've managed to gain the motivation to improve my physical health but, Kelly and the team are also really welcoming and inclusive and it's always a really pleasant visit!
Apr 18th, 2023

I honestly can't tell you how grateful I am to have found this place! I have a physical job and often plagued with niggles, they always manage to fit me in within 24hrs and are so kind and friendly and knowledgeable. Thanks to the team for being so efficient!
Mar 19th, 2023

Groupon scam. They dont care about your pains just the money
Mar 19th, 2023

I've been getting Chiropractic care from here for almost two years, it's done my body WONDERS and I wouldn't be without her. She has been so comforting and kind even when she could tell didn't seem myself one day which was appreciated. Extremely knowledgeable and my body feels immensely better because of her. She has a diverse book of clients, all of whom love her (and the reception team, can't forget you all!) I couldn't help but notice the disgusting and spiteful review below, almost made me want to 'lol' at how much of a reach that is for not getting the response they may have hoped for. For context, I am a woman of colour, the racism accusation is completely ridiculous and Unfounded and a pitiful attempt for attention. IGNORE. You couldn't be in safer hands.
Mar 28th, 2023

Racist and prejudiced fuelled encounter If there was zero stars I would give this centre as nothing about this encounter was friendly or called for. My boyfriend and I are left traumatised by what happened at this centre Last week. We found a great deal on wowcher to receive consultation and chiropractic services at this centre. He purchased their services as hes been having serve pains in his arm and was recommended to go to a chiropractor. Given the wellness centre apparent reputation of professionalism and candour this is not reflected with black customers. I am deeply saddened to hear about the racist, prejudice and negative experience with the chiropractic wellness centre that my boyfriend explained to me on his way home from the centre which Im sure the cctv can also calibrate. He called 30 minutes prior due to a road traffic accident as we live in north London. The receptionist spoke with him and did mention if hes late he may not be seen. They didnt clearly state time allowance. He was exactly, 11 minutes late ( even though on wowcher she claimed he was 15minutes late which was another false accusation) and as the receptionist said he couldnt be seen, he requested to speak to the chiropractor to see if he can be seen. He explained his lateness as there was a road traffic accident. The chiropractor unprofessionally asked why he would book a place thats far from him. My question is why is that any of her business? She never apologised and was instead patronising, condescending and rude. She then threatens to call the police on him even though he displayed no signs of aggression or intimidation as my boyfriend is trying to explain, politely. He agrees to leave as hes figured he wont be seen by the chiropractor but the chiropractor physically touched him and aggressively, pushes him out of the wellness centre. We took matters in our own hands to request a refund from wowcher, she called him intimidating, and disturbed by this individuals behaviour in the report as though he was an animal. Thats defamation of character too but the colour of ones skin is intimidating to racists. Us as black people are known to beware of white women tears when being falsely accused of an event that was fabricated to make the Caucasian chiropractor the victim. Many black men are falsely incriminated because of this. WE ARE THE VICTIMS. Ive called and left a voicemail detailing that Im appalled by this incident and requested a call back. All till now, I havent heard from them even though I wanted to discuss the incident further. However, the centre avoided a callback and was aware of my call as they mentioned it in the report to wowcher. A white woman, used her privilege to make unfounded accusations against my boyfriend claiming that he was being aggressive. This behavior reflects a pattern of individuals in positions of privilege using their power to silence and discredit the experiences of marginalized individuals, like ourselves. I was shaken and still am because this couldve escalated and my boyfriend couldve suffered a different fate as a black man in a predominantly white area. It is never acceptable for any professional establishment to display racist behavior or treat any individual with aggression and disrespect. Racism and discrimination have no place in any business, and any reports of such behavior must be addressed immediately. It is concerning to hear that the chiropractic wellness centre has failed to call me back and discuss the matter further. This lack of communication is unprofessional and shows a disregard for our concerns and complaints. We want to purse this further and take legal action. I urge the chiropractic wellness centre to take our complaint seriously, address the alleged behavior, and make changes to ensure that it does not happen again to black customers. No one should have to endure such treatment, and it is vital that they take the necessary steps to create a welcoming and inclusive environment for all clients. Do better its the 21st century.
Mar 27th, 2023