Beauty Time Therapies
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The Enterprise Village, Prince Albert Gardens
Grimsby, eng DN31 3AT - (147) 236-2671
Hours
Chamber Rating
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James Brough
The online store consistently provides a very efficient and professional service. Orders are always dispatched on the same day in business hours with full tracking provided. Never had a mistake, stock unavailable or any kind of problem. The whole experience is exceptional and puts larger retailers to shame. Thank you so much for your efforts and please keep it up!
May 29th, 2022 -
Dani Schaefer Williams
AVOID BEAUTY TIME THERAPIES! Abysmal customer service; very slow delivery for UK, despite items being in stock. Words cannot express how unhelpful and rude Sam has been at this company. Ill simply show you the passive/aggressive responses Ive received from her, after they asked me to review my experience, when I had waited almost 2 weeks for delivery, with no updates from them. My review was accurate and a simple apology would have appeased me and led me to remove it from Trust Pilot. I would use Face the Future or Look Fantastic instead. Dont be fooled by the slightly reduced price tags. EDIT: WOW! My complaint led to her calling me the worst customer theyve ever had, and then adding 2 kisses at the end of her PUBLIC response. This really could have gone so differently if shed just apologised in the first place. Clearly Samantha Beatty doesnt care at all about her business or her reputation. Service: Makeup services
Mar 30th, 2022 -
Kathryn
I have been using this Company for a few years for all of my Skincare needs and have had nothing but great, efficient service and professionalism. Even on one occasion when my skin reacted to a product, Samantha was really helpful and immediately sent me a replacement that was better suited to me. This was even before I had returned the item I couldn't use. All deliveries have been super quick, and emails answered swiftly. I would highly recommend.
Aug 20th, 2021 -
Gemma Hirst
Very poor customer service from Samantha! I had to chase my product over a week after I purchased through PayPal. Sam is very unprofessional , doesn't appear to know what customer service actually is?! I would avoid buying something in future unless your happy with weeks to wait and not even one email to explain this! Also the item I purchased clearly said in stock, 24 hour dispatch.
Dec 22nd, 2020 -
s
Very poor customer service when I cancelled within their Returns Terms of 7 days but a very ignorant and rude Samantha Beatty denied the refund and then threatened she would not respond to further requests so I escalated as FRAUD. I conformed to their policy and within my legal rights and her response was to ignore. A very ignorant and unnecessary response by a girl driven by money not service. DO NOT USE THIS COMPANY.
Nov 17th, 2020
Contact Info
- (147) 236-2671
Questions & Answers
Q What is the phone number for Beauty Time Therapies?
A The phone number for Beauty Time Therapies is: (147) 236-2671.
Q Where is Beauty Time Therapies located?
A Beauty Time Therapies is located at The Enterprise Village, Prince Albert Gardens, Grimsby, eng DN31 3AT
Q What is the internet address for Beauty Time Therapies?
A The website (URL) for Beauty Time Therapies is: http://www.beautytimetherapies.co.uk/
Q What days are Beauty Time Therapies open?
A Beauty Time Therapies is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Beauty Time Therapies rated?
A Beauty Time Therapies has a 3.0 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
Beauty Time Therapies
Overall Rating
Overall Rating
( 7 Reviews )James Brough on Google
The online store consistently provides a very efficient and professional service. Orders are always dispatched on the same day in business hours with full tracking provided. Never had a mistake, stock unavailable or any kind of problem. The whole experience is exceptional and puts larger retailers to shame. Thank you so much for your efforts and please keep it up!
Dani Schaefer Williams on Google
AVOID BEAUTY TIME THERAPIES! Abysmal customer service; very slow delivery for UK, despite items being in stock.
Words cannot express how unhelpful and rude Sam has been at this company. Ill simply show you the passive/aggressive responses Ive received from her, after they asked me to review my experience, when I had waited almost 2 weeks for delivery, with no updates from them. My review was accurate and a simple apology would have appeased me and led me to remove it from Trust Pilot.
I would use Face the Future or Look Fantastic instead. Dont be fooled by the slightly reduced price tags.
EDIT: WOW! My complaint led to her calling me the worst customer theyve ever had, and then adding 2 kisses at the end of her PUBLIC response.
This really could have gone so differently if shed just apologised in the first place.
Clearly Samantha Beatty doesnt care at all about her business or her reputation. Service: Makeup services
Kathryn on Google
I have been using this Company for a few years for all of my Skincare needs and have had nothing but great, efficient service and professionalism. Even on one occasion when my skin reacted to a product, Samantha was really helpful and immediately sent me a replacement that was better suited to me. This was even before I had returned the item I couldn't use. All deliveries have been super quick, and emails answered swiftly. I would highly recommend.
Gemma Hirst on Google
Very poor customer service from Samantha! I had to chase my product over a week after I purchased through PayPal. Sam is very unprofessional , doesn't appear to know what customer service actually is?! I would avoid buying something in future unless your happy with weeks to wait and not even one email to explain this! Also the item I purchased clearly said in stock, 24 hour dispatch.
s on Google
Very poor customer service when I cancelled within their Returns Terms of 7 days but a very ignorant and rude Samantha Beatty denied the refund and then threatened she would not respond to further requests so I escalated as FRAUD. I conformed to their policy and within my legal rights and her response was to ignore. A very ignorant and unnecessary response by a girl driven by money not service. DO NOT USE THIS COMPANY.