Vets4Pets - Blackheath

Had an appointment and I was waiting without being seen to. Others came and left and I was still waiting. No explanation. I think they had a technical hitch / didnt feel it important to administer the treatment. Then had reception to tell me that they had an emergency after I went up to them second time to find out the delay. I will be looking for another vet .
May 3rd, 2023

Sometimes the phone lines take ages. But other than that nice, clean and friendly place.
Apr 18th, 2023

Apr 17th, 2023

The most unprofessional vet Ive ever been to, do not go here. A few months ago they cancelled my appointment on the day of and almost cost me my entire holiday that I had planned as I wasn't able to get my cat the vaccinations she needed. I ended up going to medivet which was A LOT better. The only reason I came back here was because its right next to where I live, I booked an appointment to get my cats nails trimmed as she is very difficult about it. You would think they are prepared to handle a cat who doesnt like getting their nails cut but they are NOT. First of all they had me hold her, the vet was scared of her (shes not scary at all just wants to get away) and barely able to cut her back paws. She then had the receptionist come in and hold her cos she was too scared to cut her from paws. They were both terrified and gave up in about 5 minutes. I was a little bit shocked by their lack of skill but thought surely they wouldnt charge me. Shockingly the receptionist charged me 20 and when I tried to say they only did half of the job so Id like to pay for half, they told me they don't do discounts and that I should pay in full because my cat had scratched the receptionist. The most ridiculous service Ive ever seen and not even any kind of understanding for me when I didnt want to pay the full price. Will never be returning to this place and based on the other reviews no one else should either. There are way better vets out there for your pets!
Apr 13th, 2023

Quick Thorough check over and what to do Fitted in quickly for an emergency appointment
Apr 12th, 2023