Mork Barbershop

Apr 19th, 2023

Apr 2nd, 2023

Mar 23rd, 2023

Always a great experience
Mar 21st, 2023

I've been thinking for a while about whether to write this review or not. I finally decided because I believe the treatment the owner dealt with me was too unpleasant to pass up. Before this unpleasant moment, I want to reiterate that I was a regular customer of this barbershop since I study at the university right next to the premises. I have always liked to leave a tip in places where I consider that their price does not match the service and attention, so in all my visits to this place, I left a minimum tip of 10. The day the unfortunate event occurred was a day when there were train strikes, so despite having left my house two hours in advance (Sephers bush, West London), unfortunately, I was 30 minutes late. Here is the problem, I called the hairdresser to be able to give explanations, to which the owner, Ulf, answered me with contempt that my money was going to be charged and that if I wanted to cut my hair, I had to make an appointment for a week later. My ears couldn't believe the arrogant replies of the owner, who didn't care at all that I was a regular without ever having been late before. After being charged with cowardly accusations over the phone and not having had a shred of empathy, I also went to the premises to express my disagreement with the treatment, to which I was finally given an appointment for the next day (yes, I paid the day I arrived late and made an appointment again because what bothered me was not losing the money but the derogatory treatment). Day 2: of course, this time, I arrived on time for my appointment with my partner, who also made an appointment since the barbershop is advertised as for men and women (I explained to my partner that this was my favourite hairdresser and that is why so I didn't mind travelling for an hour to get a haircut here). To my surprise, the owner, Ulf, surprised that one of the appointments was to cut women's hair, told me that the only person who knew how to cut women's hair was off that day and that he could give me another appointment for two days from now. Finally, the owner cut my partner's hair after waiting 20 awkward minutes as they still had to finish a client's hair. After having cut our hair, in awkward silence because the day before, the same person was talking to me on the phone with very little manners. We left the premises unhappy with the finish, especially with my partner's. I won't ever again come back to a place were customers only mean money and we're the only two talented people are Richard and Hanna Service: Fade cut
Mar 17th, 2023