Chicken Cottage

Hi i went to this shop around 2o clock ... No one there.. One lady was there... she didnt welcome even hi... Its okay i dont mind.. I start to place my order.. i asked something about food.. She said go and check outside tge door... she doesnt know about the menu and prices ... I have ordered around 7 pound cost food... she was very very rude.... When we eating fillet in the burger doesnt cook properly .Blood was there... And also very very bad bun.... I think it was expired.. When we take bus bun was fall off...Omggh they gave us gravy very very bad condition.. I cant explain the words gravy condition.. Really i was shocked... I never ever been the chicken shops like these...I go and ask the refund.. Because my kid cant eat like this corrible food... she said very very rude i cant give u refund... I am the manager.. She never looks like a manager.. Managers definitly know the how to solve the customer problems...even she didnt wear the hairnet.. And ear inside the ear while saving the customer..Then i show to food one of their customer.. Shr getting angry... Then i took picture of food .. Then only she gave refund... And didnt give receipt.. then i came... But after 1 month i check my bank statement.. she didnt give refund she charge again from my card.. I have my statement to proof that.. Tomorrow i will go and take my money back.. Really omgg i never been like this shop and never seen like this rude customer service assistant..We spend money we expect good quality food.... But they dont.. Really i was very very upset on that day . Now ceck my statement more upset ... Kid-friendliness: My daughter said very very jacky...She was upset too because she was very hungry..
Apr 19th, 2023

Hi i went to this shop around 2o clock ... No one there.. One lady was there... she didnt welcome even hi... Its okay i dont mind.. I start to place my order.. i asked something about food.. She said go and check outside tge door... she doesnt know about the menu and prices ... I have ordered around 7 pound cost food... she was very very rude.... When we eating fillet in the burger doesnt cook properly .Blood was there... And also very very bad bun.... I think it was expired.. When we take bus bun was fall off...Omggh they gave us gravy very very bad condition.. I cant explain the words gravy condition.. Really i was shocked... I never ever been the chicken shops like these...I go and ask the refund.. Because my kid cant eat like this corrible food... she said very very rude i cant give u refund... I am the manager.. She never looks like a manager.. Managers definitly know the how to solve the customer problems...even she didnt wear the hairnet.. And ear inside the ear while saving the customer..Then i show to food one of their customer.. Shr getting angry... Then i took picture of food .. Then only she gave refund... And didnt give receipt.. then i came... But after 1 month i check my bank statement.. she didnt give refund she charge again from my card.. I have my statement to proof that.. Tomorrow i will go and take my money back.. Really omgg i never been like this shop and never seen like this rude customer service assistant..We spend money we expect good quality food.... But they dont.. Really i was very very upset on that day . Now ceck my statement more upset ...
Apr 18th, 2023

First time visit to the place and its immaculate. Clean counter, windows, floors, work surfaces, tables and chairs. Bright, Spacious and open with ample seating. Good, clear, large signage and well lit. Not a huge amount of deals on offer, however plenty of menu-variety including grilled and fried chicken! Food orders were taken quickly and food was served promptly and hot!! The food itself was well drained (with little/no excess oil/grease) which was great and the grilled peri chicken was cooked well and a decent peri peri hot sauce. Wings are good - though not particularly spicy. Fried chicken coating is pretty tasty too! Would recommend this place for sure and will be revisiting when we next have a craving for grilled and fried chicken!!
Mar 20th, 2023

The food was good Regardless of the bad reviews. Definitely needs to work on the service.
Jan 31st, 2023

Just bought two chicken grill burgers and chips, both chicken pieces were burnt. The size of the bun were small too. Not happy at all. Our first and definitely the last visit to this Chicken Cottage.
Dec 23rd, 2022