Upton Lane Medical Centre

Didn't even wanted to give 1 star they call Me 9.15am for appointment have been waiting for half an hour still no one called I left my 4 month old baby at home when i complained they said nurse will see Me in a bit (ridiculous)
Apr 17th, 2023

Had a 9.15 appointment but others were seen before me. When queried they looked confused and said they would notify the nurse after I had asked for a GP appointment. Absolutely ridiculous. 35 minutes over my appointment and still waiting, no other patients...
Apr 12th, 2023

Dr Kohli is the best
Jan 17th, 2023

You send a request over to this GP and they take upto a month just to process your request. Receptionists are so rude and have a harsh tone. This GP needs staff that actually want to help and work. Would give this GP 0 star if I could, horrible service and everything is so slow. The staff on front desk need to change their attitude and speak politely. Just cos I want to complain about a service they get offended when it's your fault for not doing your job properly. Ridiculous!
Dec 11th, 2022

With this surgery over 12 years, use their services very rarely when I needed. my experience is good with them from booking appointments to medication. Some area may need improvement what I understand they've load of patients, surgery is busy most of the time and they shouldn't registering new patients.and can focus more on quality of services. Overall it is a good experience they look after me
Dec 5th, 2022