John G. Plummer & Associates Dental Surgeons - Bradwell

Rang and rang to get an emergency appointment after a filling was needed and I am in so much pain. Phone would disconnect so I rang head office for them to also get the same ring tone and couldnt get through. Finally did about an hour later to which she was rude and told me they had already made appointments since 8.40 which was clearly a big lie. Their phones were cut off the week before and they said so. Rude receptionists and lazy staff members. Seem to have 10 people behind the desk when you go in all having a drink and chat but leave the phones going. Shut the place down and start again
Apr 16th, 2023

I strongly suspect that they are in dentistry business. Would you wait years before sending your.patient to a specialist? Only for him to tell you he might have been able to help you if you'd seen him sooner? Different example: would you avoid giving your patients deep cleanings, letting them get infections after infections, losing a tooth and replacing that one miserable tooth with a denture!! Not even a bridge!!
Apr 15th, 2023

Terrible place, Receptionists are so rude and speak to you like something they found on the bottom of their shoe. You cant get an appointment and they made my 85yr old mother wait for days in terrible pain with an abscess.
Jan 25th, 2023

Rude staff that shout at you. Taken off register for not using service for 3 years. 2 of which was covid. I actually used the service. In an emergency in that time . But apparently that does not count . THE REAL REASON IS IM DISABLED AND DO NOT PAY PRIVATE !! GOT RID OFF NHS! PROFESSIONAL PAYING CUSTOMERS !! GREEDY!
Nov 10th, 2022

I was booked some appointments way back In January, today being the first 6/9/22. Arrived 5 mins ahead of time to be told it had been cancelled. Nobody had bothered to inform me, by either telephone nor email. I know appointments are of a premium, I've had to wait 8 months! but the thing that gets me most, is my husband has stage 4 cancer, so each and every time I have to go out, I have to arrange for someone to come round. I have now been allotted a 10 minute emergency app on Thursday, so again, gotta try n arrange for someone to come round, but although I will come in for this appointment, 10 mins isn't enough time to repair the 2 broken teeth I have been living with, which shred the inside of my mouth daily from the razor sharp point, and until they're sorted I won't be able to get the imprints for my denture started, and believe me trying to eat with very few chewing teeth left, due to the copious amounts of meds I have to take making them crumble is not much fun. Very disappointed tbh, up till now they have been brilliant considering everything they're up against. Someone needs to look into this, hell the chap in front of me in the queue had literally just been told the same thing had been done to him... Went in today 8/9/22, received an apology, and they then went above and beyond, fitted me in and got both of my latest broken teeth fixed, so thank you for that, it is very much appreciated.
Sep 8th, 2022