Swan Inn Bar & Restaurant

Sep 2nd, 2022

Sep 2nd, 2022

Aug 29th, 2022

Aug 26th, 2022

So disappointing Before coming to the swan I had looked at the menu online, as my youngest child has allergies and is dairy free. It states on the menu that light bites are GF and most can be adapted to be DF, brilliant! It was our last day of our holiday and I thought Id treat them to a nice lunch out before heading home. Where do I start, the service attitude from the lady behind the bar was shocking. I asked what could be made DF for my son and was told that there wasnt anything and they dont cater for allergies?! I pointed out on the menu that they state they can and was met with an eye roll basically. Anyway, I thought I would get him some chips, nope, they fry them in the same oil as the dairy and meat products (we are vegetarian)! I then asked about the VEGAN dishes they had and I was told they are also cooked and prepared for alongside the meat products so they cant guarantee they will actually be vegan!! By this point my daughters had already got excited about eating out and the play area that I couldnt really back track, so I went against my better judgement and ordered 3 sandwiches on granary bread and a childrens fish & chips. My son had a packet of crisps. The sandwiches arrived and were absolutely awful, the cheese and onion one was 2 slices of cheap shop bought bread with some pre grated cheese and a couple of slices of onion - not even any butter! It wasnt cheap, 45 for 4 soft drinks, 3 sandwiches and a child meal. Then theres the play area, sharp screws poking up through the wood chip, lose sharp fixings on top of the slide, and a massive electric open cable under the swings! We swiftly left, it was such a bad end to our holiday and should have been our final hurrah before driving home. Was appalled at their attitude towards me, was treated like an inconvenience, food was awful, please dont eat there if you are Vegan, although the dish is vegan (?) they certainly dont take the steps necessary to keep it away from meat, and definitely not safe for anyone with an allergy. Such a shame as the location is so pretty with the river opposite, we were excited and left feeling really disappointed. Will not be back.
Sep 1st, 2022