Rowlands Pharmacy Great Wakering

Uselss. Awful communication and poor people skills. Have since switched to Asda and have had a far better experience.
Mar 11th, 2023

Staff are rude when a complaint about how long it take 15 mins to get a prescription sorted . I have never known a chemist to take so long to serve a customer and every time seems to be a problem The chemist needs to review their customer skills and organise the procedures
Mar 25th, 2022

Jan 22nd, 2022

Staff a friendly and helpful. Only reason for not giving 5 stars is the opening time. Very restrictive for those that work. If they would just consider a couple of hours on a Saturday morning for prescriptions it would make a massive difference.
Sep 4th, 2021

Guy that works there has a terrible attitude problem. Went in to get advice on our child's rash which included a rash on his bottom and not only did the man seem like doing his job was a total inconvenience but proceeded to talk to myself and my wife like we were stupid. Moreover instead of taking us to somewhere with a little privacy he expected me to drop my 2 year olds trousers and nappy in a shop full of strangers! When we said we didn't think it was chickenpox his very blunt and condescending answer was "well you've answered your own question then and refused to put it in writing for the nursery....then spent longer telling us to call the pharmacy than it would have taken to write a note. I would suggest a new career for this guy, one without having to talk to the public as clearly he isn't suited to it
Feb 7th, 2023