Not Just Travel - Gillian Farr

I didnt personally have dealings with Gill as my partner did. Going by what she done for us for our trip she went above and beyond, but because of covid19 this won't be happening. Gill then made sure that we didnt loose our deposit, again outstanding professional performance. Hope to use her again soon.
Mar 24th, 2021

I have used Gillian twice now to book group ski holidays. On both occasions she has surpassed expectations! With one group she was able to arrange new accommodation and a refund when some of our group had to pull out having paid the full cost of the holiday. On the second she was able to find perfect accommodation and meet some challenging requirements for location, cost and quality that my internet searches could not achieve. Great value and really takes the time to understand the clients groups needs to allow her to suggest better options.
Mar 20th, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Feb 19th, 2021

After my partner booked a 60th Birthday holiday surprise for July 2020 to Lake Garda, I could not believe how lucky I was and so looking forward to it, only too be totally disappointed with the COVID-19 lockdown and everything was cancelled. After speaking with Gillian, who was so helpful and reassuring, she cancelled and transferred the booking to July 2021 with all the headaches removed and even a refund to boot - everything was taken care of and nothing was too much trouble, even the car parking was sorted! I would thoroughly recommend ' Gillian Farr at Not Just Travel' for your next holiday - she is a star! Sue & Chris
Jan 29th, 2021

We should have gone to Kiev in April to see the sites and have a day trip into Chornobyl but unfortunately it was cancelled due to COVID-19 that aside the whole process of enquiry to booking was so easy and smooth with Gillian. Within days she'd found us so many amazing options and deals ranging in all price groups so it really could be tailored to suit all our needs. Her knowledge and tips on the area we're so detailed and helpful that she really made the booking process easy and exciting. Once the rumours of thr initial lock down started to circulate she was straight in touch to advise she was on the case and keeping a close eye on the situation. Unfortunately our trip was cancelled but again she made that process as painless as possible for us and offered us a full refund or to move the booking. As everything was so uncertain we decided to have the full refund for now and we can always rebook when the situation is better. We didn't have to lift a finger Gill took care of it all and even under what must have been a really tough and stressful situation she was calm, composed, professional and still smiling! I will definitely be using her services again!
Jan 21st, 2021