Fragrance House
Hours
Chamber Rating
-
Domonique Young
Apr 7th, 2023 -
Eve Winker
What an amazing place. A wonderful wide selection of fine fragrances and fantastic professional knowledgeable staff that absolutely know their product range inside and out. I am so impressed - we are very lucky to have this shop in Malvern !
Mar 2nd, 2023 -
R H
Ordered online. Click and collect. Fast service. Polite man in store. Thanked us for our custom. Will order again for sure
Nov 26th, 2022 -
Jan Cleary
Nov 10th, 2022 -
H L
Ordered on the 30th of November, paid for royal mail 24 shipping. Was told it was shipped on the 30th of November but going by the tracking it wasn't shipped until the 4th of December. I emailed them to ask where the item was and they are blaming the strikes. If it was sent when it was supposed to be sent it would be here by now! Terrible customer service, they should be refunding me the shipping I paid for! EDIT: Totally understand the strikes but never got a warning of the possible delays until after purchase! It's now the 9th dec and I still have no parcel! It's not left England. Customer service is a joke, I know how royal mail works! Very patronising and rude. Also any other company would refund the delivery fee if they knew the parcel was not going to be delivered within 24 hours with the strikes! So guys if you want to wait 2 weeks for your parcels, go ahead and buy! You get lovely, patronising customer service too!
Dec 20th, 2022
Contact Info
- (168) 443-7374
Questions & Answers
Q What is the phone number for Fragrance House?
A The phone number for Fragrance House is: (168) 443-7374.
Q Where is Fragrance House located?
A Fragrance House is located at 128 Worcester Road, Great Malvern, eng WR14 1SS
Q What is the internet address for Fragrance House?
A The website (URL) for Fragrance House is: http://fragrancehouse.co.uk/
Q What days are Fragrance House open?
A Fragrance House is open:
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 9:30 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: Closed
Q How is Fragrance House rated?
A Fragrance House has a 4.2 Star Rating from 33 reviewers.
Hours
Ratings and Reviews
Fragrance House
Overall Rating
Overall Rating
( 33 Reviews )Domonique Young on Google
Eve Winker on Google
What an amazing place. A wonderful wide selection of fine fragrances and fantastic professional knowledgeable staff that absolutely know their product range inside and out. I am so impressed - we are very lucky to have this shop in Malvern !
R H on Google
Ordered online. Click and collect. Fast service. Polite man in store. Thanked us for our custom. Will order again for sure
Jan Cleary on Google
H L on Google
Ordered on the 30th of November, paid for royal mail 24 shipping. Was told it was shipped on the 30th of November but going by the tracking it wasn't shipped until the 4th of December. I emailed them to ask where the item was and they are blaming the strikes. If it was sent when it was supposed to be sent it would be here by now! Terrible customer service, they should be refunding me the shipping I paid for!
EDIT: Totally understand the strikes but never got a warning of the possible delays until after purchase! It's now the 9th dec and I still have no parcel! It's not left England. Customer service is a joke, I know how royal mail works! Very patronising and rude. Also any other company would refund the delivery fee if they knew the parcel was not going to be delivered within 24 hours with the strikes! So guys if you want to wait 2 weeks for your parcels, go ahead and buy! You get lovely, patronising customer service too!