Aldercarr Hall

Mar 9th, 2023

Mar 6th, 2023

Feb 9th, 2023

Waiting for breakfast at the time we asked it was available, but no show, waited for 30 minutes, but no succes. Same next day. The bed could use a new matress, and the tv is really small. The shower was a challange, either burn or freeze. Overall impression was that the family room could do with an upgrade and cleaning. So this was a one time experience for me.
Dec 18th, 2022

Booked to take our niece swimming here who is 2 years old. The pool had carpet around it which was sodden wet and smelt from where it never dries properly. We then removed the cover and realised the water was green. We rang the owner to query this and he was rude and unhelpful. He finally came to speak to us and said it was fine and it was due to the light. When the colour changing light went to blue he said see its fine now which was quite laughable. My brother in law took our niece home as he didnt want to risk her going in. We decided we would give him the benefit of the doubt and went in and it wasnt until we were in the pool that we realised how unclean it was. There were clumps of hair and bits floating about, the tiles were stained around the pool edge and the water was definitely green. I work for a company who makes and maintains swimming pools so I know what a clean pool should look like. We dont want the same thing happening to other families looking to book here for their kids. Wouldnt recommend and wont be returning !
Jan 13th, 2023