Angrove Country Park
Chamber Rating
-
Simon Wheeler
May 3rd, 2023 -
David Evans
Mar 24th, 2023 -
Melanie Keenan
Mar 24th, 2023 -
Matthew Flynn (MfLiNsTeR)
Just returned from a 3 night stay. We booked a last minute getaway the night before and was swiftly contacted the morning of our break by the receptionist team asking what time we were arriving and if we had any questions. Arriving at the country park we checked in with no problems and was directed to our lodge which was in the woods area of the park. We parked our car in the car park and a member of staff transported all our luggage for us in a converted golf buggy which we thought was a nice touch and saved us having to go back and forth to our car with heavy bags. We unpacked and had a short wonder around the park with our dog which is very well maintained and kept to a high standard. We had a great experience from booking until we left this morning. We will be booking again for another trip later on in the year.
Apr 18th, 2023 -
Xander Collins
I can't say I have ever stayed anywhere and have been glad to go home. What a terrible experience. Firstly, on our arrival the log Briner was broken and were informed we had to rely on the under floor heating to heat the pod. We then noticed the above kitchen lights were broken leaving no light in that area to cook, we had to balance a phone inside the cabinet to even be able to see and the fridge door was hanging off with a large gap at the top leaving it useless(these were minor details that would have been completely overlooked if it hadn't of got worse) during the evening the hottub and some electric had cut off leaving us unable to use the hottub and the pod slowly getting colder overnight. Someone had to come 3 times to reset this in our 3 night stay. To top it all off at 11 on our third night the whole of the power went off after the hottub and heating had tripped once again. (After it had been "fixed" during the day) this left us freezing cold in complete darkness in the middle of the night and no hot water. We had to call the emergency number who moved us to another cabin, something that should have been done on our arrival when they were aware of the issues of lighting and heating ( which to add they were already aware of and left us to stay there anyway). To top everything off our deposit was kept for extra cleaning due to some pots being left in the sink, a dirty towel and a couple of squashed raspberries on the floor (nothing the company could not clean, and something we were unable to clean as there was no power for hot water and we were left in complete darkness, a complete unsafe environment). Overall a complete joke, we were left in a cabin they were aware had issues and needed maintenance, it was massively unsafe and not up to a living standard whatsoever. If we had been moved in the first place I wouldn't not have an issue. They were completely aware of the issues we were to face. I am so glad I am home, we have come back feeling much more stressed than when we first went... Waste of money.
Mar 26th, 2023
Contact Info
- (164) 275-0777
Questions & Answers
Q What is the phone number for Angrove Country Park?
A The phone number for Angrove Country Park is: (164) 275-0777.
Q Where is Angrove Country Park located?
A Angrove Country Park is located at Greystone Hills, Great Ayton, eng TS9 6PY
Q What is the internet address for Angrove Country Park?
A The website (URL) for Angrove Country Park is: https://leisureresorts.co.uk/parks/angrove-holidays/
Q How is Angrove Country Park rated?
A Angrove Country Park has a 4.7 Star Rating from 158 reviewers.
Ratings and Reviews
Angrove Country Park
Overall Rating
Overall Rating
( 158 Reviews )Simon Wheeler on Google
David Evans on Google
Melanie Keenan on Google
Matthew Flynn (MfLiNsTeR) on Google
Just returned from a 3 night stay. We booked a last minute getaway the night before and was swiftly contacted the morning of our break by the receptionist team asking what time we were arriving and if we had any questions.
Arriving at the country park we checked in with no problems and was directed to our lodge which was in the woods area of the park. We parked our car in the car park and a member of staff transported all our luggage for us in a converted golf buggy which we thought was a nice touch and saved us having to go back and forth to our car with heavy bags.
We unpacked and had a short wonder around the park with our dog which is very well maintained and kept to a high standard.
We had a great experience from booking until we left this morning. We will be booking again for another trip later on in the year.
Xander Collins on Google
I can't say I have ever stayed anywhere and have been glad to go home. What a terrible experience. Firstly, on our arrival the log Briner was broken and were informed we had to rely on the under floor heating to heat the pod. We then noticed the above kitchen lights were broken leaving no light in that area to cook, we had to balance a phone inside the cabinet to even be able to see and the fridge door was hanging off with a large gap at the top leaving it useless(these were minor details that would have been completely overlooked if it hadn't of got worse) during the evening the hottub and some electric had cut off leaving us unable to use the hottub and the pod slowly getting colder overnight. Someone had to come 3 times to reset this in our 3 night stay. To top it all off at 11 on our third night the whole of the power went off after the hottub and heating had tripped once again. (After it had been "fixed" during the day) this left us freezing cold in complete darkness in the middle of the night and no hot water. We had to call the emergency number who moved us to another cabin, something that should have been done on our arrival when they were aware of the issues of lighting and heating ( which to add they were already aware of and left us to stay there anyway). To top everything off our deposit was kept for extra cleaning due to some pots being left in the sink, a dirty towel and a couple of squashed raspberries on the floor (nothing the company could not clean, and something we were unable to clean as there was no power for hot water and we were left in complete darkness, a complete unsafe environment). Overall a complete joke, we were left in a cabin they were aware had issues and needed maintenance, it was massively unsafe and not up to a living standard whatsoever. If we had been moved in the first place I wouldn't not have an issue. They were completely aware of the issues we were to face. I am so glad I am home, we have come back feeling much more stressed than when we first went... Waste of money.