Taylormade Gates & Railings

I ordered a gate for the passageway next to my house. I am very pleased with the end result, which is attractive and sturdy. The fitting service is excellent. I would recommend this company to anyone looking for a custom made gate.
Apr 29th, 2023

Jamie and team installed our automated electric gates this summer and we love them. They were a pleasure to work with - extremely patient - this was a first time gate project for us. We are getting another set from Jamie next month. Lovely to work with and a real family business.
Apr 19th, 2023

We have just completed a new build property in Chertsey where Taylormade Gates and Railings Ltd. installed a pair of composite gates. This is the first time we have worked with this company and feel it is the beginning of a long term business relationship. Communication has been exceptional, which is so important for us and our clients. And the product is superb. As a company Ascot Build and Design will be using Taylormade for all our future projects and, following this experience, I look forward to them installing the gates on my own house in the near future. Steve.
Apr 15th, 2023

**Edited following companys response: Essentially, the company is setting the record that they will happily hold 50% of your money until one of them decides youre being impolite - even after providing poor service. We wouldnt say that holding onto our money for nearly two months and cancelling our job last minute equates to kindness Equally, after weeks of communicating you still arent able to get my last name right, which is a perfect example of your lack of customer service. My name is Nina Jaksic - not Mrs Gibbs** Astoundingly terrible customer service. There are plenty of other good gates companies in the area and this one just isnt worth the trouble. We wish we had chosen one of the many others, and you still have time to. We put a deposit down for having our gates automated nearly two months before we received an email to say that our gate installation was going to be delayed due to weather. That happens and is out of peoples control. However, for a fair few thousands to automate existing gates and this being a two-day job, we thought there would be some effort to provide a solution or even a phone call to discuss the situation. Instead, I was given a flat no and told to hurry up with making a decision about my new date so it doesnt get taken by another customer. As if this is an Amazon delivery rather than a thousand++ transaction. The impact of moving this job was going to cost us with other delays to our project, which is understandably upsetting. It was bizarre there was absolutely no flexibility for what we were told was going to be a two-day job. Because we articulated that we were unhappy, the firms secretary cancelled our job four days before it was meant to start. While Im now relieved we dont have to deal with this company ever again, Im still frustrated with myself for choosing them in the first place and losing precious time.
Apr 9th, 2023

Jamie was very quick to respond to any questions. Love our new gates and have had many nice comments. Highly recommend this company.
Jun 25th, 2022