Your Little Secret Bridal Boutique

Disappointed by the lack of customer service. Arrived for a BOOKED appointment at 11 for no one to be there. When we called her, she answered very bluntly saying we had the wrong time - us knowing full well we didnt as I had an appointment somewhere else before. We were informed she didnt have our number to call at 10 but the booking was made over the phone so the question here is why didnt she write the number down like any other shop would. All in all not a friendly conversation to have with a business owner and we will not be returning or recommending to others.
Apr 3rd, 2023

I visited Your Little Secret with my sister and mum to find- the dress! The boutique didnt disappointed. There were lots of dresses to choose from and Chantelle was so helpful; offering tips and other accessories to try on to make the look complete. We felt so at ease here compared to some places were you feel on edge and nervous to touch anything! I did, indeed, end up saying yes to the dress!
Feb 2nd, 2023

What a fabulous boutique. Lovely dresses, such helpful and friendly staff. What a pleasurable experience choosing the perfect dress. Would highly recommend!
Jan 11th, 2023

I can't recommend Your Little Secret Bridal Boutique enough. I visited twice, and on my second visit purchased my dress! The boutique has a large selection of gorgeous dresses to choose from and the owner Penny is extremely professional, knowledgeable and patient. You have plenty of time during the consultation to try on dresses you want in a private and calm environment. Despite trying on multiple dresses I had found online, the dress I chose was actually suggested by Penny who thought it would suit me. It was not something I would have picked myself but I'm so glad I tried it on as it looked lovely. Penny certainly knows her stuff and has a good eye! Thank you so much to Your Little Secret to helping me find the perfect dress!
Dec 18th, 2022

NEVER BUY OR SELL WITH THIS SHOP!! The owner is rude and obnoxious. Having had my dress with her for 5 months, I chose to withdraw my dress from YLS. Yes I had an advert on stillwhite for cheaper, however this was an old ad that recently got some attention. I even emailed over the shops address for them to try and and use the shop as a way of purchase. Regardless I chose to take my dress from the shop. This is MY dress, my personal belongings that I own and you could not sell. Upon collection I was greeted with utter rudeness which then turned to raised voices and threats to take this matter further as the shop owner was under belief I had sold my dress through stillwhite. NOT THE CASE. The poor 'bride to be' on stillwhite, who also got the brunt of the rudeness, was also hung up on by Penny (shop owner), she was also in disbelief. Worst customer experience I have ever experienced.
Jul 28th, 2022