Sofology Thurrock

I wish I'd read these reviews before purchasing. Saying that, it's a really beautiful sofa, nobody else sells it, and we had our eyes on it and only it. I just hope they actually deliver a complete and undamaged item! Ordered in February, salesman told us it's unlikely to take longer than end of April as they fulfill orders in time and don't want to keep stock in their warehouse. We were hoping to get it before Eid, and before my son's birthday. Guess what? Nothing. I had to chase them myself, to be told that it's expected mid May, no other reasons given. Verbal apology and NOTHING else. I bet they'd be SO QUICK to respond if payments failed. If there are any problems I'd be seeking credit card resolution.
Apr 29th, 2023

Good range of sofas, salesperson was very polite, knowledgeable and likeable! No pressure.
Apr 25th, 2023

Sofa with no legs!! Delivery guys didn't install legs on side of the sofa and took with them the two legs. There is legs on one side, but not on the other side. They didn't even inspect it after installing. Submitted complaint to customer service, Ref 2994404/2, and was informed that another department will call back and still have not heard back from them. Really unfortunate that I am wasting time after spending so much money. Will wait for couple of days more before progressing the matter through other forums.
Apr 1st, 2023

I have found nothing interesting in this place. So expensive as well
Feb 8th, 2023

Feb 1st, 2023