Bourgee - Steak & Lobster Luxe Lounge
Chamber Rating
-
warren ethridge
Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
Nov 22nd, 2022 -
Millie Hunt
Do not ever get a job here or visit this restaurant I used too work here and still have not received my payment managers are very unprofessional its been nearly 3 weeks since my pay day and they keep ignoring every time I try too get in contact
Nov 18th, 2022 -
Tomasz Jastrzebski
We arrived at 7:38pm, restaurant almost empty, there it was plenty bartenders and waitresses juts talking between each other, 2 times I called them to order the drink then at 8:02 some one came to collect order, then I went to the bar to collect dink my self to get quicker. We left restaurant cancelling food order and pay just for a drinks, also what we noticed that other tables didnt wait for the drinks just left restaurant, they arrived after us. I will dont recommend them! Also I forget do add picture of dirty glass was on table, maybe picture are not so clear but it was 4 glasses one of them was very dirty.
Oct 2nd, 2022 -
Jubo Johnson
Was a bit disappointed to be honest, as had been to the one in Southend. Had Lobster pops and a New York strip steak. Just found it all to oily. Steak did taste good and cooked as I asked for. Staff friendly and helpful. Potato Dauphinois yummy. I think it's expensive for what it is..
Oct 2nd, 2022 -
Brendan Lydon
Dont waste your time even considering this place. Right, starting at the top front of house is a disaster, left hand dont know what the right hand is doing, people were walking out without food its so bad, took forever to get a drink order then everyones drinks kept getting offered to wrong tables until they got to the roght ones, the food was being left in the kitching window so long both mine and my partners starters were stone cold, (i think my beer was warmer) and outr wasnt on the window the longest god knows how cold the rest were. then they never offered a second drink with 2 empty glasses until we stopped them around half hour later. Then the main come everything was smothered in garlic no other flavor, my partner never got her sauce even after going to find a waitress and asked for it, as it never turned up and noone was coming back to check. I ordered a rare fillet and my partner ordered a medium ribeye My stake come out medium well, My partners was rare one side and blue the other because it was never turned, i can cook far better then this junk. worst food iv ever paid for and the waitress couldnt give a s... when we mentioned it, i wasnt going to carry on and push the complaint we were already there over 2 hours by this point. Its not even up to wetherspoons standards never mind the, money they charge. And thats a honest review without even comparing it to similar priced places, big changes needed if this place is to ever get repeat custom
Sep 29th, 2022
Contact Info
Questions & Answers
Q Where is Bourgee - Steak & Lobster Luxe Lounge located?
A Bourgee - Steak & Lobster Luxe Lounge is located at THURROCK SHOPPING CENTRE, W Thurrock Way, Grays, eng RM20 2ZP
Q How is Bourgee - Steak & Lobster Luxe Lounge rated?
A Bourgee - Steak & Lobster Luxe Lounge has a 4.5 Star Rating from 28 reviewers.
Ratings and Reviews
Bourgee - Steak & Lobster Luxe Lounge
Overall Rating
Overall Rating
( 28 Reviews )warren ethridge on Google
Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
Millie Hunt on Google
Do not ever get a job here or visit this restaurant I used too work here and still have not received my payment managers are very unprofessional its been nearly 3 weeks since my pay day and they keep ignoring every time I try too get in contact
Tomasz Jastrzebski on Google
We arrived at 7:38pm, restaurant almost empty, there it was plenty bartenders and waitresses juts talking between each other, 2 times I called them to order the drink then at 8:02 some one came to collect order, then I went to the bar to collect dink my self to get quicker.
We left restaurant cancelling food order and pay just for a drinks, also what we noticed that other tables didnt wait for the drinks just left restaurant, they arrived after us. I will dont recommend them!
Also I forget do add picture of dirty glass was on table, maybe picture are not so clear but it was 4 glasses one of them was very dirty.
Jubo Johnson on Google
Was a bit disappointed to be honest, as had been to the one in Southend. Had Lobster pops and a New York strip steak. Just found it all to oily. Steak did taste good and cooked as I asked for. Staff friendly and helpful. Potato Dauphinois yummy. I think it's expensive for what it is..
Brendan Lydon on Google
Dont waste your time even considering this place.
Right, starting at the top front of house is a disaster, left hand dont know what the right hand is doing, people were walking out without food its so bad, took forever to get a drink order then everyones drinks kept getting offered to wrong tables until they got to the roght ones, the food was being left in the kitching window so long both mine and my partners starters were stone cold, (i think my beer was warmer) and outr wasnt on the window the longest god knows how cold the rest were.
then they never offered a second drink with 2 empty glasses until we stopped them around half hour later.
Then the main come everything was smothered in garlic no other flavor, my partner never got her sauce even after going to find a waitress and asked for it, as it never turned up and noone was coming back to check.
I ordered a rare fillet and my partner ordered a medium ribeye
My stake come out medium well,
My partners was rare one side and blue the other because it was never turned, i can cook far better then this junk. worst food iv ever paid for and the waitress couldnt give a s... when we mentioned it, i wasnt going to carry on and push the complaint we were already there over 2 hours by this point.
Its not even up to wetherspoons standards never mind the, money they charge. And thats a honest review without even comparing it to similar priced places,
big changes needed if this place is to ever get repeat custom