The Fragrance Shop
Hours
Chamber Rating
-
Jacqui Prime
Brilliant service and knowledgeable friendly staff as expected.
Apr 17th, 2023 -
Mariana Dron
Mar 5th, 2023 -
Selwyn Leacock
Friendly staff, good shopping experience.
Mar 2nd, 2023 -
Kieran Rossiter
AVOID. Worst customer service ever experienced . Placed an order for Valentines Day went to collect 2 days later to be told that order would not arrive until Valentines Day. 3 days later ! Website said guaranteed delivery before valentines Day. Perfume was in stock but refused to give me ? Told me to pay for it again and they would refund the following week. I cancelled the order went 2 shops up to boots and purchased the perfume. Complained to head office. Failed to understand my concern not even a letter of apology. I was a paid member of their loyalty club. Not no more I have cancelled and still waiting for an apology 9 days later. Joke of a company will never use again
Feb 27th, 2023 -
Sumbal Tallah
Feb 18th, 2023
Contact Info
- (170) 889-1054
Questions & Answers
Q What is the phone number for The Fragrance Shop?
A The phone number for The Fragrance Shop is: (170) 889-1054.
Q Where is The Fragrance Shop located?
A The Fragrance Shop is located at Unit 278 W Thurrock Way, Grays, eng RM20 2ZP
Q What is the internet address for The Fragrance Shop?
A The website (URL) for The Fragrance Shop is: http://www.thefragranceshop.co.uk/
Q What days are The Fragrance Shop open?
A The Fragrance Shop is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is The Fragrance Shop rated?
A The Fragrance Shop has a 3.5 Star Rating from 25 reviewers.
Hours
Ratings and Reviews
The Fragrance Shop
Overall Rating
Overall Rating
( 25 Reviews )Jacqui Prime on Google
Brilliant service and knowledgeable friendly staff as expected.
Mariana Dron on Google
Selwyn Leacock on Google
Friendly staff, good shopping experience.
Kieran Rossiter on Google
AVOID. Worst customer service ever experienced .
Placed an order for Valentines Day went to collect 2 days later to be told that order would not arrive until Valentines Day. 3 days later ! Website said guaranteed delivery before valentines Day.
Perfume was in stock but refused to give me ?
Told me to pay for it again and they would refund the following week.
I cancelled the order went 2 shops up to boots and purchased the perfume.
Complained to head office. Failed to understand my concern not even a letter of apology.
I was a paid member of their loyalty club.
Not no more I have cancelled and still waiting for an apology 9 days later.
Joke of a company will never use again
Sumbal Tallah on Google