Costco Optical

Poor service, not what I expected from a company of this calibre. I had my eyesight tested and prescription glasses made by the store, I had varifocal lenses, which were wrong, distorting the images, and I kept missing steps, and nearly had an accident. Ive made numerous phone calls to the optical department, and I got no reply. Eventually, I had to go to the main store and make a complaint to the manager and I immediately Received a response from the opticians. I would not recommend them for optical services. I will go back to Specsavers in the future.
Mar 6th, 2023

Price and quality of frame was great. The issue is the progressive lenses. The lens is absolute messy joke. The focal points are skewed, and vision is totally blur unless I skew my lens on face slightky side way. They are totally unusable. I collect them, kept in suitcase to use when I travel and travelled out of country in few for few months missing the trial period and now have the frame and lenses in drawers wasted and back using my old ones as lenses alone costed above + 200 that went to total waste.
Aug 23rd, 2022

A far cry from the highstreet stores in been using for many years. It was a absolute pleasure to use Costco optical, professional, polite, an all round good experience. Can recommend.
Feb 3rd, 2022

Love Costco! My quarterly pilgrimage. Always get great deals on top quality products and produce.
Apr 2nd, 2021

Nov 14th, 2017