Thurrock Council

Julie Hewett never answer as she done ?! and disgustingly behaved debt recovery and disgustingly. I want to know how many years transforming internat programmers but her pranks avoid... me... " an old Pipe Stink " it's could kill me breather diffcult and sick ill (The Great Stink)
Apr 2nd, 2023

Only given 1 star because I cannot give ZERO!! Thurrock council are an absolute joke! Iv had my roof leaking since November 2022 and am currently still sat under a leaking ceiling thats dripping water all over our belongings and ourselves. I have 3 young children one of which is a 10month old baby and the ceiling is ready to completely cave in on top of us yet not one person had responded to assist with getting my repairs handled. It gets passed to Mears who are shockingly rubbish too! Funny how the council will harrass you the minute you stop paying rent but when you need their help they are nowhere to be found.
Mar 17th, 2023

One star is too generous. Not sure how Councillors feel it's acceptable for residents to inherit such huge debts. They are a failure to the area! Brunch of dirty no good fraudsters
Feb 4th, 2023

Catherine Hains is the most unprofessional, rude and disgustingly behaved debt recovery officer I have ever come across. Dont bother asking for a manager because she is just as bad as the incompetent staff. Is it a requirement to be miserable when hiring at the council? The entire phone call she raised her voice from the start and did not listen to understand what I needed help with, JOSEPHINE WILLIAMS is the manager- if your seeing this you should listen back to her phone calls! I was only trying to pay the bill in full! This whole department is in need of some customer service training especially Temi, he cant even introduce a call just picks up the phone and grunts! And to think you are supposed to be helping people? Appalling
Dec 13th, 2022

Rude and patronising on the phone. Talking to their paying residents like children. This council shows so much disrespect to their residents its a joke. No point paying council tax as the council actually do nothing. Worst council to stay under in Essex.
Nov 10th, 2022