citiclean

Useless. Ruined carpets. Blocked numbers when asked for refund! Do not use!
Feb 20th, 2019

Do not use. This company took almost 300 from us for an end of tenancy clean in November 2018. Didn't clean the floors, on top of cupboards, didn't wipe the wall tiles in the kitchen with food splashes left on them, and left grease on the cooker that washed away with a bit of washing up liquid. The list goes on. Approached them afterwards for a re-clean or refund and they went off grid, not replying to emails or calls. I don't generally write reviews, but this company are shocking and it is criminal that they are allowed to operate. Will be reporting them formally in the hope that others don't have to deal with the same.
Dec 19th, 2018

This company is useless. They missed a lot of things didn't even clean the carpets. Would not return to remedy the problem and were very very aggressive on the phone. Do not use this company. Again stay away.
Oct 1st, 2018

To give Citi Clean one star is generous considering they didn't even turn up to do the clean! Judging by the other reviews, actually quite glad they didn't turn up anyway. Called up on the day to ask why they hadn't arrived, and had the phone put down on me after five minutes on hold.
Aug 31st, 2018

Like so many others here, one star is given only as you must choose at least one to write a review. Completely unprofessional company. Arrived home to check the clean out and found so many ledges and shelves still covered in dust and completely untouched. Whats more, when I opened the door to the living room it reeked of cigarette smoke. Four years of living there and it had never been smoked in. Suddenly we have the flat professionally cleaned to get or deposit back and this happens! Completely disrespectful. Contacted the company to sort out somebody to return and do the job properly and about two sentences in the man I was speaking with started yelling and saying if I was going to go in circles they couldnt help me. Id like to add that at this point I hadnt even been agitated or raised my voice. He did the same thing to my partner when he called to try and resolve it. Called back numerous times and conveniently the phone wasnt connecting or I would be hung up on. Consequently we had to arrange another clean hours before we were due to hand our keys back. Disgusting company that shouldnt be allowed to operate in the UK. Steer clear!!!
Feb 11th, 2018