Newton Fallowell Lettings & Estate Agents Grantham

My husband and I went to rent a house through Newton fallowell. We arranged it with Anita. All questions was asked and we decided to go for it and paid 300 to take it off the market. We went through all the credit checks ect. My husband has a very old ccj that has been satisfied. Before we even paid the money to take the house off the market we asked if having a ccj that was paid and satisfied would be an issue. They said NO. Even the landlords was aware of it and said it was fine. Well my husband failed the check due to his ccj and that was it they got our 300. We then had to deal with a women called Chris. She was very rude, spoke to both my husband and I like we was children and didn't want to know. We then got told we could have a think over the weekend about sorting a guarantor out, we'll they only put the house back up for rent on the same day they said we could think about it. There a total sham and just want your money. Shame as previously I use to rent with them and didn't have any issues until now. Waiting for the manager to come back from holiday to make a formal complaint. We just feel lied to so they could make an easy 300. Which is alot of money! If we new a old ccj would have been a problem we wouldn't have been stupid enough to apply for the house. Never again.
Apr 25th, 2023

Apr 19th, 2023

Couldn't ask for a better service. The staff are very helpful and were professional throughout.
Mar 12th, 2023

We were dealt with promptly and professionally all the way through our sale and purchase. Given they are a very busy agent, we very rarely experienced any problems through the whole process. Would recommend Newton Fallowell to anyone wanting to start the sales or purchasing process as a first port of call in the Grantham and surrounding area.
Mar 3rd, 2023

Very professional and capable agent. Nothing is to much trouble. They take care of everything and dont hassle you like others but they do keep you up to date. We have bought and sold many properties using this agent as well as others locally and nationally, however, this is by far the best service we have had. We would not hesitate to recommend Newton Fallowell..
Mar 1st, 2023