Barclays Bank

Need more staff, walked out after queuing for about 40 minutes.
Oct 5th, 2022

Silly opening hours and for no reason is closed on Thursdays
Feb 19th, 2023

Unable to make appointments for almost 2 months in the Grantham branch. Obviously need more staff and to open longer hours and also to not close on Thursdays. You are turning loyal customers away as you are only partially open. I believe Grantham Barclays customer service was incredible but if customers can't get an appointment for months and the branch is hardly open then it's failing it's customers. Please revert back to usual pre - pandemic aopening hours and open for 6 days a week Monday - Saturday
Feb 7th, 2023

Helpful and friendly service, Happy
Jan 14th, 2023

Attended a pre booked meeting with Penny in the Grantham branch to open up a joint account with my partner for paying bills into. Penny was brilliant. She was very personable and friendly but clearly extremely knowledgeable and experienced. The joint account was opened and she also offered to swap all our house related direct debits over. She also suggested a savings account to open which we did with her. Finally she also suggested RAC and travel insurance which we will also arrange. We both left extremely satisfied. Thanks.
Oct 20th, 2022