Planet Organic

I was pleased when I heard Planet Organic was coming to Tower Bridge Road, however the reality has been a bit disappointing. The prices charged are excessive - often 20% higher than the exact same item & brand would be in Waitrose or other large retailer. Also, what's particularly disappointing is that the unpackaged section has been out of action for months (I think at least 6 months now!). Many of us would like to reduce the amount of packaging we're using - please can you bring this back Planet Organic? I feel it's part of your USP.
Mar 4th, 2023

A great little shop. It has more or less everything I might need, and has become my first stop ahead of the local version of the big-name supermarkets. The staff have always been friendly and helpful.
Jan 18th, 2023

Called twice before going to check if they had the item I wanted and was told that they had a lot in stock. Once I got there, about 15 minutes after my call, there was nothing on the shelf! I spoke to Shayan who was at the counter and who was extremely arrogant and unhelpful and he responded in an unfriendly manner by saying they probably sold out since my call and left it at that! The usual Manager is always very courteous and friendly. Very disappointed with my visit today.
Jan 11th, 2023

Planet organic are definitely morphing into Holland & Barrett, probably due to the CEO coming from the Holland and Barrett stock. Renee Elliot the founder of PO would be ashamed of the brand today. Shop independently, support small businesses.
Jan 10th, 2023

Overbearing and rude security guard. I walked into the shop with my partner at lunch to pick one item up and as soon as we walked through the door the security person thought it was okay to follow us instantly to the back of the store and tail us. He then followed us back to the door after paying for the item to which I said I dont appreciate him following us around and he replied quite rudely saying Im not following you as if we were blind to the sheer uncomfortableness of being made to feel guilty as soon as we stepped in the store. Incredibly rude. Its a shame as the store is good but no one wants to shop in that environment. I will not return.
Nov 5th, 2022