HomeGround Managment Limited

been very impressed with my dealings with them
Apr 26th, 2023

Was frustrated at slow response (or non-response) which has been typical of my experience with HomeGround and today I called their number with very low expectations. Spoke to Shanice who was extremely helpful, explained why there were delays and answered all my queries.
Mar 27th, 2023

Seeming fraudulent company, never heard of company before this, sent letter asking for 3 of rent for a property that does not belong to us. Address on letter is also wrong, one Google search and you can see the right address. Absolute joke
Mar 23rd, 2023

Never in my life have I experienced such incompetence and arrogance! They engaged lawyers to chase debts for overdue bills that they never sent me. Lawyers were heavy handed and aggressive tone until Homeground admitted that they had no records of sending me any overdue bills, final warnings or legal letters. Lawyers quickly back tracked and said all is now ok legal action withdrawn. NOT a single apology and no remorse for all the stress and threatening emails. Now Homeground rep has emailed me directly so I had an opportunity to reply asking why my account still shows overdue debt and he is just ignoring me. Its impossible to deal with them, rude, incompetent, arrogant you name it. I will have to rely on karma to deal with this lot. May life catch up with you real fast!!!
Apr 21st, 2023

Jade Semanshia had fully assisted an ignorant individual such as myself for a signing a form. I wanted to get all the details correct, and to do so I wrote a lengthy email asking for clarification. She took the time to look in to my query as well as babying me through the questions. Where I was prepared to go my own way, she went above and beyond what I needed - alleviating much stress. Thank you so much for your assistance Jade. It will never be over looked and I appreciate you dearly.
Mar 23rd, 2023