Wickes

On entering Wickes Christchurch for the first time my 1st impressions was not good. On asking where I could find the coping stones I was pointed to the area . I loaded what I needed and was watched by a young member of staff who didn't ask if I needed any help. But when I got to the till Brian was so very helpful. He loaded my car up and gave me advice on cement. Wickes do have a gem working for them and I for one was very grateful for him helping me with the very heavy items. A very grateful pensioner. THANK YOU Brian.
Apr 17th, 2023

Awful customer service experience this pm. Staff racist towards customers. Never came across such attitude in last 18 years.
Mar 22nd, 2023

Lovely staff an very helpfull
Mar 17th, 2023

Good stuff, reasonable prices..
Mar 2nd, 2023

SCAM COMPANY! Having my 10ft kitchen done with wickes, 6 weeks later its still not finished and the work man called Nathan has just walked out and started another job. To make it worse nathan has signed off my kitchen as complete knowing its far from. Trying to contact anyone to get this resolved is impossible the only contact is via email through the customer realtions team which has a 8 DAY response time!! Since all the problems have arisen I have been in contact with other victims of wickes and again they have signed off uncompleted work on their behalf which is completely fraudulent and some are now having to go down the legal route. So In a nutshell Im paying wickes 10k for 10ft uncomplete kitchen because their fitters are incompetent, spend more time smoking than working and now Im having to live in a building site! Please please take your custom else where otherwise you might end up like me having to take antidepressants just to sleep because my anxiety is sky high from all this stress.
Feb 9th, 2023