Steamforged Games Ltd

Be very careful. My company purchased a table game from them and, more than a month later, we haven't received it, even when they charged us for it. We have tried to contact them several times and they have systematically ignored us.
Apr 22nd, 2023

Orderd online in Febuary 2023, all items were (and still are) shown as IN STOCK. So far I havent recived any items yet (41+ days later). I do understand that due to the cyber attack on the royal mail service, it can take a bit longer to ship but 6 weeks without any information is getting rediculous & annoying. I tried to contact them via their online tools (like 3 times in the last 2 weeks) but I guess thats only for show as there is no replay / reaction. Can not recommend
Mar 8th, 2023

Feb 7th, 2023

Probably too late to leave a comment now, but for those of you who are interested in purchasing the Dark Souls RPG book (or any other preorder item), I want to share my experience with my transaction with Steamforged Games personnel (I won't give out names as I think its a company issue as a whole... yet). In short DO NOT purchase/preorder this product, if you are really interested wait for it to be officially released at your local game store. My physical copy has been delayed for more than 8 months now, and when I submitted a request ticket on their (frankly horrible help site) all I got was some vague responses as " its on its way" or "refer to website". I sent multiple tickets to check the status of my purchase. Finally I asked to cancelled my refund, which they at first vaguely replied that my purchase was scheduled to ship at the end of that same month I filed for a refund. I confirmed I wanted to still cancel my order. and they claimed it will get processed through some third party site shortly. I am STILL currently waiting for my money back after about 4 weeks now. I will not be buying from Steamforged Games anymore or any other future product they release.
Nov 21st, 2022

They say they have customer support, but after months of trying I havnt experienced much of it, nor has it helped me
Aug 27th, 2022