Pivotal Home Care (NW) Ltd

Excellent care company. Always goes out of their way to help whatever you need. Especially in emergency situations where an unscheduled call is required will do their best to accommodate.very client centred.
Sep 13th, 2019

If you truly love your loved one dont go with this company. Bad service. Not carers at all. All about the money
Mar 13th, 2023

The team are currently caring for my dad. Every member of the team have been outstanding. They are so kind and caring. Nothing is ever to much trouble for them. They will even come out at short notice on top of all the planned visits. We could not thank them enough and wouldnt hesitate to recommend them. Thank you
Oct 19th, 2021

Such a good and caring company Going above and beyond the job . If your in need of a agency Look no further. I highly recommend them
Nov 26th, 2020

Ejaz and his amazing team of carers have been looking after my terminally ill father for the last 5 weeks . They are the most caring dedicated ,reliable team of carers you would ever wish to have . They dont just show up to do the necessary they go above and beyond in every way .from giving my dad Pete a shave to massaging his hands and feet ,simple things but when you are bed bound give a bit of pleasure . They also never forget my mum who has to deal with the terrible strain of this awful situation 24/7 always offering words of comfort and support. I would have no hesitation in totally recommending pivotal as the go to care service , they are all amazing ,and as a family I would like to thank you from the bottom of my heart for the love and care you have given us . Thanks The shepherd family
Aug 23rd, 2021