Neville Johnson - Head Office

OUTSTANDING START TO FINISH The designer called Steven Bowie came out to design my staircase and recommended lots of styles and designs to build my lovely staircase within my price range he was AMAZING. . after deciding I got my staircase fitted quicker than what I expected. the quality and look is OUTSTANDING and it looks amazing i went for all glass and black wood, I highly recommend this style to anyone, the first thing people comment when they walk in my home is my staircase. After I had the staircase fitted by the excellent fitter I then was shocked when they sent out a polisher to give it the finishing touches. I would highly recommend Neville Johnson to anyone . Thank you for making my dream staircase. Ivor
Apr 10th, 2023

2 hours wasted while they tried to sell you the workmanship, the quality etc. ages measuring up, getting samples out the car. Email days later 5500 quote to replace stair spindles and handrail in oak. Let that sink in 5500!! No call to ask if we wanted go discuss quote so clearly they try it on. Thieving gets!!! Had it done for 1500 by a local carpenter and couldnt be happier.
Mar 29th, 2023

Had first contact with a surveyor to arrange an appointment to measure. It took three days to call me (Sharps rang me up almost immediately). The lady surveyor was patronising on the phone, asking me to be aware that the furniture "would be expensive." I did not like itarrogant and prejudiced attitude. I also spoke to the staircase surveyor, and the same. First sentence was, "we don't work for less than 5,000." No good experience at all. Very insensitive commercials. I will keep away from it.
Mar 15th, 2023

Just had a glass staircase fitted by Chris & Alex, just stunning. They were so professional, there work is amazing. All the team have been so helpful and would highly recommend Neville Johnson.
Feb 10th, 2023

Would never use these again, had to get them back 3 times to our staircase as they did a poor job of the stair treads looked like a child had cut the wood panels, 2 years later had a glass panel explode and shower my hallway ( lucky nobody near at the time) they happily replaced the glass panels and damaged hand rail but refused to pay for the damage to my oak floor, said I would need to claim off my house Insurance!!!!
Feb 6th, 2023