Goodmayes Medical Practice

I am giving 3 stars only because Dr Razack is a kind and truly professionist doctor. But the service is appaling, the rudest receptionists ever ! They must understand patients are going there not from pleassure,or fun, or to give them hard time but because they have a medical problem and they suffer! It doesn't take much to talk nice, calm and be kind with others! You cannot look and talk down to people, raise your voice and treat patients disrespectfully just because you are in that position! There is plenty of other jobs out there, maybe they should consider doing something else for living as their social and human skills are zero!! Shame on you!!! I hope you or your loved ones never get the same attitude like you give others, especially when you're in pain!
Aug 20th, 2022

Apr 9th, 2023

Doctors, nurses and office staff are always helpful and professional. I have been using the practice for 40 years and have never had a problem. Excellent care and always patient with my concerns. Thank you.
Nov 21st, 2022

Positives: online booking system and messaging works pretty well. Tests are booked when you need them ( I had CT scans, breast scan, blood tests etc booked without hasle) DR Razack is a good doctor I would advise booking with him. Negatives: receptionist almost alway tries to talk you out of booking appointments and tries to give medical unqualified advise over the phone. Emergency apointments are very hard to get and they always try to give you telephone apointments instead of face to face. The english receptionist working at the practice are lovely but the asian admin can be really rude and patronising. Not sure why is this!? Lastly, if you are really concerned about something and this GP tell you nothing to worry about, consider having a second opinion as two of my friends have serious illnesses althought they were discharged by this GP ensuring there was nothing to worry about.
Feb 18th, 2023

Dr razack is so so nice and professional
Nov 15th, 2022