Roxanne First

Excellent customer service - answered by questions very promptly. Love my earrings. High quality and unique design.
Jan 31st, 2023

Absolutely love my Roxanne First necklace - it is great quality and people always compliment it. I would highly recommended Roxanne First as the jewellery is beautiful!
Jan 28th, 2023

Disgraceful, rude and ignorant company who need some serious training in customer service skills and need to use more reliable trustworthy couriers with accurate tracking. Sent on a wild goose chase to find a necklace worth over 900 because the courier couldnt be bothered to find our address correctly and GPS tracking showed this. They dont care about you as a customer and they are prepared to use dirty, bullying and stalking tactics if things do not go their way. I would avoid buying from this company at all costs, if something goes wrong they really couldnt care less so long as they have your money, no willingness to try and resolve, help or even use basic manners. It wasnt until a banking dispute was opened that they actually showed any interest. Its not how you treat customers under any circumstances. Seems we are not the first and probably wont be the last customers to experience such shameful service. UPDATE - the audacity that you have to respond with such an aggressive manner just shows the kind of business you truly are. Con artists and liars. My husband? Strange presumption to make? Police investigation? Im sure Mr Priest will be happy to co operate with this so called investigation should it ever come to fruition. You are deceitful and really showing your true colours as a business. No wonder the negative reviews are rolling in for you. You need to learn how to deal with customers with the correct level of service and help in the first instance instead of being so ignorant when your couriers are unable to do their job properly.
Jan 13th, 2023

If I had one place to shop in the whole world Roxanne First would be it. All of the pieces are beautiful and so unique, it really is the best, the customer service, packing and whole experience is second to none. Try it you won't be disappointed and I will definitely be returning. Thank you RF for bringing a lot of happiness to so many people
Jan 6th, 2023

If there was only one jewellery brand I was allowed to buy from for the rest of my LIFE, no question about it, it would be Roxanne First. I have purchased over and over and just could not recommend them enough. Every single one of their pieces is so unbelievably beautiful, so well made and the most incredible quality. I have several studs (always always get complimented on) and some other amazing pieces and just love love love them SO MUCH!!!! The best present for a loved one or yourself!! Cant wait to be a millionaire and buy every piece from the range!!
Jan 6th, 2023