The Godalming Hotel

Rooms: We had two rooms, both were clean and warm, both had broken shower cubicles. Food & drinks: Note the small print on the website. Although it advertises an included breakfast, it is not currently being served (due to pandemic - correct May 2023) Noteworthy details: There seems to be no soundproofing at all in the building, so you are at the mercy of whoever else is staying. We had a very noisy group having a party until 2am :-(
May 2nd, 2023

Apr 29th, 2023

They offer no food!!! At all.. nothing. theres no wheel chair access..the plaster is falling off the walls..the front door dosnt lock..theres no staff.. its dirty the whole place smells like a jumble sale..poor parking no disability access at all..no lift..no room service...its dirty..the toilets dont flush properly it takes 2- 3 Times to flush..
Apr 20th, 2023

Mar 6th, 2023

Website photos not correct, poor exterior paint work, missing letters from hotel sign, narrow alley to parking, dark no exterior light from carpark. Main door appeared unsecure, anyone could walk in. No dining facilities, glass tables placed next to entrance.( Nothing like the website photos) Difficult to understand the man who we assumed worked there, he had to contact the owner? For us to make a payment, no debit card facilities, he had difficulty understanding me, very frustrating. Room was ok, but no mattress or pillow protectors, 1 pillow was stained, quilt was adequate. Small thin towels not bath towels, we did ask for another pillow & towel which was supplied. Extremely dusty radiator. Bath room sink dirty plug hole. Glad we were only there for 1 night. When we returned later for the night the door was ajar, a person was sat in the large room next to entrance with his jacket & hood up, we assumed he was staff. Very scary. In the morning we didn't see anyone on checkout. Obviously no breakfast facilities.
Dec 20th, 2022