LloydsPharmacy

On several occasions I have been in to collect prescription or for a client (I'm a carer) the woman behind the counter has been very rude wonder does she not like carers whatever it is theres no need for it! ,she needs training on customer service
Oct 26th, 2022

Went to collect prescription today, & its closed with a notice saying shop will close at 2.45pm. I went at 12.30! Very good service...not! If you need your medication.
Sep 8th, 2022

Reiterate what everyone else has put, terrible customer service, lack of if any training given
Jul 28th, 2022

Closed as the pharmacist didnt turn up , no back up plan in place , what a shambles!
Jul 25th, 2022

I am new to the area and was pleased that there is a local pharmacy, however, this soon changed. I went for my repeat prescription, they said that they didnt have it, when I showed her written proof that my GP had sent it to them 4 days previous she went back in to then tell me it would then be ready in 30 minutes. My second visit was with a prescription that I had been prescribed on that day for a nasty viral infection, after waiting for about 20 minutes the lady came and handed it back to me claiming that they did not have it in stock (even though this medication should have been in stock) a manager then came and began to give me poor excuses as to why they did not have it and said they would need to order it. I then took the prescription to another pharmacy to which they told me that Lloyds had not made the prescription accessible to other pharmacies (this wouldve taken less than 1 minute for them to do) at this time Lloyds had closed and I was unable to get my medication because of their incompetence. I contacted them via telephone the next day and the lady informed me that they knew about this but they could not remember my name. I can safely say that I will not be stepping foot back in this joke of a pharmacy, very poorly managed. I will be taking this matter further.
Mar 26th, 2022