Rowlands Pharmacy Gloucester

What a shoddy lot of staff . i am a new patient, i got my doctor to reorder my back up medivation, and I got a family friend to collect them, and he was told that its at Badjams.then Badhams daid we have not gof it, it is at Rowlands ,again they said that they have not got my medication, so I contacted my surgery , who gave me the order number and Stated that the medicine IS At Rowlands,again I sent a family member to collect my medication ,again they say that they have not got it. The staff haven't got a clue ! i just hope that I do not suffer from my illness ,ot else I will take this further !
Feb 15th, 2023

I only ever come to this chemist to collect prescriptions for a family member and every time I go there I just get more frustrated. They never have anyone on the counter just serving continuously. I always find that I will go and there is no one on the counter, theyve seen me and they still continue talking at the back or doing what they are doing for around 10 minutes and then they eventually come and serve me. I dont understand why they cant drop what they are doing to serve me, because whatever they are doing isnt a priority because half the time no other customers are in there so its slow time stuff they are doing anyway or just nattering. You dont even get acknowledged whilst waiting, its not hard to just say I wont be long Ill be with you in a moment you just looked at in disgust because youre interrupting whatever they are doing. I am a frequent customer of badham chemist and they are brilliant, so maybe take a leaf out of their book!
Feb 1st, 2023

Good service but has a very limited range of products due to its very small size.
Oct 14th, 2022

Always get a text when my meds are ready. Friendly and welcoming staff. never had any issues.
Jul 22nd, 2022

Just rang them to find out something and they didnt pick up but rudely ended the call without them saying a word .thanks
Jul 1st, 2022