Auto Trans (Gloucester) Ltd

I didnt think to much of this company, as a product of this I cancelled my diagnostic which was booked in with them. I had just purchased a car which has some issues with the auto gear box. Rang up to made an appointment and asked if they had heard of the issue before, very stand off ish. Got passed to a guy who said sounds like front dif has gone your talking over a grand read the other reviews and decided to cancel off the back there had been a couple bad reviews recently. Cant say how they are when they have your car as I just didnt get good vibe from this company. Manual swap taking place as we speak.
Mar 30th, 2023

AVOID AT ALL COSTS! I used this garage only because they allegedly are the only auto gear box specialist in glouc. I had to wait over 2 weeks to even take my car in in the first place.. not off to a good start. The women I spoke to when I booked was pretty abrupt and rude, but I didnt think much of it at the time. When the day came to take my car in I did. The man in reception wasnt particularly friendly at the time, but again I didnt think much of it. My car was only booked in my a diagnostic (a few other garages had told me that my auto gearbox was having serious problems but werent equipped to deal with the problems) so I called at lunch when I hadnt heard anything. I was told after plugging it in they had found nothing wrong, and after lunch he would test drive it. At 4 I had still heard nothing so I called. A receptionist working from home told me she couldnt tell me because she couldnt get hold of the technicians also, which was concerning. I eventually managed to speak to a mechanic, who told me my car is fine and drives perfectly, and nothing was wrong ( Ill stress 2 other garages have told me my gearbox was gone) they somehow used 1/4 tank of fuel on this test drive, and charged me 90 for the pleasure. To not diagnose my car. Anyway, I took it somewhere else further away the next day and they called me within an hour, told me what was wrong and how they were going to fix it. Unless you like getting mugged off, stay as far away as possible
Feb 26th, 2023

Service: Transmission
Jan 16th, 2023

A while back was told on the phone that they fixed all types of auto transmission and when I gave the model make and age of the car made extra sure to check they could work on it, if its an automatic transmission and its in a car, we can fix it they said. Well after having it towed there they took one look at it and sent it away saying they didnt work on these. 375 of towing cost down the drain and they refused to take any responsibility, telling me it was an old make of car they didnt work on (which Id made very clear to them before to avoid such a scenario). Mechanic I spoke to was very rude and short with me on the phone. Long story short insist you speak to a mechanic at the start and dont trust the receptionists to tell you if they will do the work, even if you give them reg and they say they will double check. Service: Transmission
May 9th, 2022

I have used this company quite a few times. And as a taxi driver I find They are very competitively priced. Have a good turnaround time on there work all the staff are polite and the mechanics appear to work in a good clean environment. I also got a great after care service on reconditioned gearbox they do what they say. And thats why its 5 BIG STARS from me.Thanks team I will use your service again. Services: Transmission, Oil change
May 3rd, 2022