Banana Moon Day Nursery

Apr 20th, 2023

My daughter has started here 1 month after leaving previous nursery with bad experience. She really enjoys it she's happy to go. And I can see on the app they provide that she does a lot of things and really enjoys doing them she has developed a really good bond with staff and children. I had a very bad experience at the start with her being sent home bacause of a high temp and saying it was covid when it wasn't. And i had to get her tested and had to wait 6 days for it to arrive. I was so disappointed I handed my notice in and wrote to head office. I was thinking this nursery is going to keep sending her home like the last one. And started having anxiety and having bad mental health. But after her first day back (negative) when I picked her up my husband was greeted by staff and explained why they did what they did. And after that. We received a phone call from the home manager who explained her reasons for dismissle and I found that very professional and very fair. So I said I was happy to keep her in. She really enjoys it she comes home with so much stuff she has learnt like Counting she can say many more words I can't thank this nursery enough for the service they provide for my daughter!
Dec 31st, 2020

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Jul 18th, 2020

Feb 2nd, 2019