cycleGuard

Locked up bicycle with d-lock and another metal wire lock outside property to metal rails. Because the area is used by my neighbours the policy was void. Beware these guys, they will slip out of paying even if you lock your property up securely outside your property.
Sep 17th, 2022

Do not trust them ! Ridiculous company! Almost made me feel like I stole my bike myself !!
Jul 31st, 2022

Useless. Total waste of money. Insurance fraudsters at their best. They have refused my claim saying that my bike was stored."away from the insured location", when it was in a private and gated parking area behind my house (plus being locked to secure railings, with top grade d-clock, you can't see the bike from the road or from the back) and that because the period between me leaving the bike and noticing it was gone was over 24 hours (because i had COVID and couldn't leave my house) they wont insure it. evil robots.
Jun 8th, 2022

You best make sure your bicycle is locked up any time you're not on that saddle, had left my bike outside my front house in the middle of the day and had a thief steal it in the time it took me to go to the toilet and that isn't covered. 2+ years of paying for insurance to be told they can't do anything for me. Cheers! On the flip side, really lovely customers service, it's just their policy that's horrible
May 1st, 2022

Managed to find every way conceivable to escape the policy. Bike locked out of public view with d-bolt and chain and covered to secure rails. Came back from a few days away to bike having been stolen. As my housemates have access to those railings (private but communal exit) it's not secure enough. Customer service reps are friendly but the policy print is just vague enough to allow for easy escape.
Mar 12th, 2022