Nuffield Health Gloucester Fitness & Wellbeing Gym

I have a membership which I can go to any Nuffield gym and my local gym is in London. Visited Gloucester site and found the staff rude. I was new to this site and I did ask few questions where everything was. I think it was female manager but she had so much attitude and being very sarcastic. I didnt want to make a big deal out of it but walked around the gym and walked straight back out. The gym facilities looks very good but just from the comments she made didnt want to be in this gym. Honestly been to few London site and service is much better.
May 2nd, 2023

Im writing this on Friday 14th April 2023 after joining on the 8th April 2023. I have emailed support on 12th April to cancel my membership and also responded to a complimentary email to join the gym from a member yesterday 13th April to say Ive tried to cancel the membership for reasons I will provide below. I am writing this just to confirm I am trying to cancel within the 14 day cooling off period and am waiting for my refund. It concerns me to get slow responses in a cooling off period as some companies will try and trap you in to a contract so Im being cautious here. Anyway, the reason I am leaving is because the reason I joined was not actually the truth. I went in on Good Friday to check out the gym, it was quiet, massive, has great equipment, lots of space and was told they are trying to sell the off peak packages because the day times are super quiet. Perfect for me. I have a bunch of mental health disorders and get really overwhelmed being around large numbers of people now so am actively seeking quiet gyms. Gyms used to be quiet 10 years ago during the day but its all changed now. I signed up on the Saturday and came in on the Easter Sunday which I knew would be quiet - it was suuuper quiet. I asked a PT there how it compares to the week days. They told me itll be the same if not quieter. Even better another confirmation it will be quiet. I went next on Wednesday 12th and to my surprise it was really busy. Most areas were occupied, all of the benches and weight area was full and to my disappointment as per other reviews people were sitting on their phones looking like they were lounging on equipment. I have no drama with people using their phone to upload their progress but you only need 30 seconds or a minute at times before you go for your next set so this really irritated me and verified the other reviews I saw. I felt so uncomfortable and thought maybe its a busy day than usual and went to the front desk and spoke to a woman who told me this was quiet for them so not only was I lied to, to my face twice I was at risk of being stuck in a contract for 12 months paying 53 a month to be too uncomfortable to use the gym that was also the furthest away from me too and it wasnt as described. All Ill say is trust the reviews that call out the BS in businesses its coming from the truth and real experiences. If its that busy in the day it must be horrific in the evenings. It is a good gym with good facilities but not worth it. And if you prefer a quieter gym this isnt the one and I dont think they exist anymore.
Apr 16th, 2023

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Apr 11th, 2023

Really poor cannot book any classes as constantly busy and fed up with trying have tried to cancel but nobody is bothered will not be coming back or recommending once they have your money they dont care do yourself a favour and dont join get a fitness app online much less expensive and much better at least you can do the classes
Feb 28th, 2023

Good facilities and equipment. Can get quite busy at times. Pool is very nice. I recommend going after or before peak time of 6/7pm on weekdays.
Feb 12th, 2023